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Outsource2india Provided Appointment Setting to a B2B Office Supplies Firm

Case Study on Appointment Setting to a B2B Office Supplies Firm

The Client

The client is one of the leading pioneers in providing bulk office supplies and stationery to small, medium, and large businesses across the globe. They have a large warehouse facility along with a strong delivery fleet and a robust local distribution network.

Client's Requirement

The client was looking for a reliable and cost-effective appointment setting service provider. They wanted a partner who could call up their customers and set appointments and also generate a database of new clients through data mining.

The Challenges

Our team at O2I had to face a few challenges while executing the appointment setting project for the client. Some of the major challenges we faced were -

  1. The client wanted us to hire a highly skilled team of agents who could help them with outbound calling as well as lead generation services.
  2. The client wanted us to start the project as soon as possible and deliver the best quality services while keeping the costs low.

The Solution

Considering the client's requirements and business challenges, our team devised a streamlined plan for the client. With the help of the talent acquisition team, we hired some of the most experienced and talented call center agents for the project. The client helped the agents with the required on-the-job training and cleared all their doubts before the project began.

The Results

The performance of our team has been highly consistent ever since the project has begun. The client is highly impressed by the quality of results delivered by our client and also the cost-effectiveness of the entire project. The client has promised to extend the contract and add more resources to the team in the coming months.

Outsource Appointment Setting Services to Outsource2india

Outsource2india has been a pioneer in providing the best quality appointment setting services and a series of other lead generation services to global clients. We have some of the most experienced and skilled appointment setting experts who can cater to all your requirements with ease. We leverage the power of the latest tools and technologies while delivering top-notch services to clients.

Are you looking for a reliable and cost-effective appointment setting service providing company? Then, your search ends here. Get in touch with us today!

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