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Outsource2india Provided Telemarketing Services to a Food Delivery Startup

Case Study on Telemarketing Services to a Food Delivery Startup

The Client

The client is one of the budding food delivery services company which helps in connecting grocery stores, restaurants, and convenience stores to the consumers. Their main USP is pre-ordering the items even before the store or restaurant is open.

Client's Requirements

The client was looking for a cost-effective and reliable telemarketing service providing company that could help them with cold calling services. They wanted us to call their potential customers (mainly restaurants), educating them about the services and offers, and onboard them to use the application.

The Challenges

Our team of telemarketing experts at O2I had to face a few challenges during the execution of the cold calling project. Some of the key challenges faced by our team include -

  1. During the pandemic situation, the demand for home delivery services has skyrocketed and hence the client was looking to start operations as soon as possible.
  2. The client wanted us to train and hire a skilled telemarketer within short turnaround time.

The Solution

Considering the client's requirements and the challenges ahead, our team of cold calling experts set up a streamlined plan for the project. We quickly hired one telemarketer for the project who had similar work experience in the past within 5 days. Our team was able to kickstart the project within a short time and produce positive results from the first week itself.

The Results

The client was highly impressed by the quality of the project delivered by our telemarketing team. They were not only impressed by the number of sign-ups on the application but also the low cost of the entire cold calling project. They have even renewed their contract to continue the project in the future.

Outsource Telemarketing Services to Outsource2india

Outsource2india has been one of the leading providers of telemarketing services in India and a gamut of other call center services to clients around the globe. Our team comprises some of the most experienced and talented telemarketing experts who can take care of all your needs with ease. We make use of the latest tools and technologies while delivering error-free services to the client.

If you are looking for a reliable and cost-effective telemarketing service providing company, then your search ends here. Get in touch with us today!

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