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Outsource2india Provided a Client Relationship Manager to an Aerospace Equipment Distributor

Case Study on Client Relationship Manager to an Aerospace Equipment Distributor

The Client

This organization is an independent aerospace equipment distributor and has been in business for over 35 years. They have been an active supporter of the aerospace/defense industry since 1979, and are a GOLD rated Boeing supplier.

Client's Requirement

The client wanted to outsource their client relationship management responsibilities and required a partner with solid expertise in handling the relationship between their vendors & clients.

Client's Challenges

The main challenge was to recruit the right agent within the committed timeline.

O2I's Solution

Based on the above requirements, we were able to shortlist and onboard 1 client relationship manager within the deadline.

Results

The client is content with services provided by our agent and hence, is now in talks to add another client relationship manager by the start of January.

Outsource Client Relationship Management Services to Outsource2india

Outsource2india is a leading provider of client relationship management services and also provides a comprehensive range of other call center services to a global and diverse clientele. We are also ISO 9001:2013-certified, which stands as proof of our unwavering commitment to provide only the highest quality services to our clients. We are backed by an expert team of call center professionals that are highly proficient in using the latest and best software tools, techniques, best practices, and technologies to provide cutting-edge call center and client relationship management services that you can trust.

If you are looking for high-quality and cost-effective client relationship management services, get in touch with us today.

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