While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home.
Our teams are holding fort and working from the safety of their home, ready to help customers as always! Read more
Based in the UK, the client is a global community of people helping each other repair laptops, mobiles, tablets and more. Their community technicians are experienced in repairing electronics of all the leading brands, consumer durables and more. From TV's, and audio equipment to small and large home appliances, they fix almost every home electronic device.
The client had exploded view vectors of various mechanical tool parts and required an outsourcing partner to illustrate it (line drawings). The purpose was to recreate each part in a higher resolution image.
On learning of the client's requirement, O2I's Business Development Managers suggested a two days trial with three full-time illustrators. Next, the client transferred five JPEG images via email. The images were illustrated and transferred back via FTP and Dropbox in a PNG format. The process involved redrawing in Adobe Illustrator and saving in both SVG and PNG formats.
The client was pleased with the success of the trial and signed a full-time contract with O2I to illustrate 25,000 files. Each file contained 190 tool parts (screws, pistons, washers etc). O2I assigned twenty full-time resources to complete eight files daily each (one hour each file). The project was completed within six months.
The client expressed appreciation at the precise line drawings and mentioned that we had far surpassed their previous partners both in terms of cost and quality.
The advantages of partnering with O2I include 24/6 support, two free design revisions, ISO quality processes, 99 percent SLA adherence and much more. Contact O2I today for a free trial or quote and give your business a competitive edge.
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