The client we served is based out of the UK and ran a property services business involving residential development across London. They also had an interest in commercial property investment, asset management, and development across the UK.
The client needed a vendor with whom they could collaborate for real estate canvassing, property hunting, and to send letters to property owners. They also wanted the vendor to assist in content moderation before sending the letters.
Due to the ongoing COVID-19 pandemic and other restrictions at play, the client found it challenging to generate leads with limited resources as hiring new members was seen to weigh down financially. They were also impeded by bandwidth and infrastructure limitations.
Experts from Outsource2india analyzed the client's requirements and existing challenges. They carefully chose call center agents based on qualifications and complete onboarding within 5 business days. This led the client to start realizing results from the primary week itself.
The client expressed satisfaction with deliverables and asked for the contract to be renewed to continue the engagement.
Outsource2india has been a top lead generation services provider who gets approached by global clients for trustworthy services, punctuality, and great pricing. As a reputed call center service provider, we have over 22 years of experience in a range of call center services. Our team has earned the ISO 9001:2015 certification for the quality of services and ensuring consistency in our deliverables. We have a robust call center team that has been with us for over 7 years and a well-equipped infrastructure to depend upon. Our QA teams deserve a mention as they form a key part of our puzzle-solving because they ensure our solutions are compliant with the client SLA.
If you liked our approach to the above-mentioned client, get in touch with us and let us find out how best we can serve you.
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