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Outsource2india Provided an Endocrinology Center with Inbound Call Center Services

Case Study on Inbound Call Center Services Provided to Client

The Client

The client is a leading endocrinology center that has a team of physicians that is highly skilled and experienced in treating highly complex cases and implementing clinical care that is customized to individual patients. They utilize the latest practices and therapies and are committed to ensuring that they provide the best care possible.

Client's Requirement

The client was looking to partner with a professional provider of inbound call center services. They wanted our agents to take incoming patient calls, collect relevant information, and route this information to the relevant departments as needed.

Client's Challenges

The client wanted highly professional and courteous service and wanted the work to begin within a very tight timeframe.

O2I's Solution

After carefully understanding the client's requirements, we hired and trained seven customer support executives within ten business days. We ensured that the agents were able to begin delivering right from day one.


The client is very pleased with the service of our agents and has extended the contract into an ongoing one.

Outsource Inbound Call Center Services to Outsource2india

Outsource2india provides highly reliable, professional, and cost-effective inbound call center services as well as a full spectrum of other call center services to clients from across industries and the world. Our ISO 9001:2013 certification and 23 years of experience in providing call center services demonstrate our work ethics and commitment to providing the highest quality services to our clients. We utilize the latest best practices and provide highly customized services that are tailored to the needs of individual clients.

If you are looking for high-quality and affordable inbound call center services, cold calling services, get in touch with us today.

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Flatworld Solutions Address


Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043

#81, Survey No.11, Indraprastha, Gubbi Cross,
Kothanur P.O., Hennur Bagalur Main Road, Bangalore - 560 077

Corporate Court, #15, Infantry Road,
Bangalore - 560 001

Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase,
Bangalore - 560 078


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

135 Camino Dorado, Suite 7, Napa, CA 94588.


Aeon Towers, J.P. Laurel Avenue, Bajada,
Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

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