Outsource2india Provided Email Support Services to a Leading Gardening Client
The client is based in the UK and is a one-stop-shop to buy live plants and related gardening material.
The client was experiencing a huge surge in their business inflow caused by the COVID-19 pandemic. To address this surge, they wanted to address their customers' needs through email wherein the email support agents would customize and populate the email responses on a case by case basis.
The client wanted to begin training the email support agents as soon as possible since they also needed the agents to deal with a huge backlog of cases.
We were able to recruit and train the agents and set up the required email support services within a week from the signup with the client. The client wanted a very quick project setup and launch, which we were able to deliver within the specified timeline.
The client was very pleased with our services. Our agents certainly helped the client face their new challenges. This partnership helped the client increase its efficiency, clear its backlog of cases, and attain significant cost-savings due to reduced operational costs.
Outsource Email Support Services to Outsource2india
Outsource2india is a pioneer in providing a range of high-quality email support services as well as a full suite of other customer support services to a global clientele. We take each client's needs into careful consideration before coming up with a personalized, effective, and efficient solution that meets all the requirements. Our team of qualified, trained, and dedicated agents are here to help you address all your customer support requirements.
If you are looking for an efficient and effective provider of email support services, you are in the right place. Get in touch with us today!
Outsourcing Works? Call Center
Testimonials Call Center
Transparency Call Center
Training Process Get the O2I Call
Center Advantage Multilingual
Call Centers Bilingual
Call Centers Hispanic Call
Center Services Spanish Inbound
Call Center Spanish Outbound
Call Center Spanish
Technical Support Spanish Telemarketing
- Outsource2india Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
- Outsource2india Delivered Virtual Assistant Services to an Autism Therapy Provider
- Outsource2india’s Effective Lead Generation Services Created Tremendous Business Impact
- Provided Lead Generation Services to Company in the Medical Insurance Sector
- Outsource2india Assisted a Successful Health Supplement Providing Company with Enhanced Customer Support Solutions
- Optimizing Customer Journey through Efficient e-Commerce Product Catalog Management