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In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.

We have over 3500+ team members working remote, all managed within a week. Read more

Outsource2india Provided a Management Software Firm with Cold Calling Services

Case Study on Cold Calling Services Provided to a Software Firm

The Client

The client is a management software solutions firm engaged in providing local presence management solutions to agencies, businesses, brands, and local marketers. Their offerings can be broken down into 5 main categories: Listing Distribution Services, GPS Navigation Services, Reputation Management Services, Citation Cleanup Services, and Agency Services.

Client's Requirements

The client required a resource to cold call its target audience and to generate interest in the company's products/services. Also, the resource needed to set up appointments that the company's onshore team could pursue.

Client's Challenges

The client was finding it difficult to hire the right person to perform the cold calling. Also, the resource needed to be hired and onboarded in a very short amount of time.

O2I's Solution

We recruited and trained a suitable agent within 7 working days. The resource also began to produce results right from the first week itself.

Results

The client was so happy with the results that he renewed the contract and converted our relationship into an ongoing one.

Outsource Call Center Services to Outsource2india

Outsource2india is one of the world's leading providers of outbound call center services and also provides a full spectrum of other call center services. Our agents are highly experienced, trained, and committed to providing only the best to all our clients. Our team uses the latest and best contact center tools, techniques, and technologies to always provide exceptional results. With us by your side, you can confidently leave your tedious contact center requirements in our capable hands and focus more on what you do best.

If you are looking for cold calling services or any other contact center service, get in touch with us today!

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