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Outsource2india Provided Cold Calling Services to a Home Furnishing Company

Case Study on Cold Calling for a Home Furnishing Company

The Client

The client is a leading home furnishing and décor company based in the United States. They are a sophisticated and well-known brand in the country and are a go-to source to create a dream home cost-effectively. They are committed and always striving to help their customers to create the best homes and reinvent the way they shop online.

Client's Requirement

The client was looking for a reliable service provider who could help them with high-quality cold calling and telemarketing services. They wanted us to help them with boosting sales by increasing market outreach to the wholesale and retail segments in the US market. They also wanted help with the digital marketing of their products. They were doing this for the first time and were not sure of the outcome.

The Challenges

We had to face a few challenges during the implementation of the cold calling and telemarketing project. The major challenges we faced were -

  • We had to hire the right set of agents who could cater to the client's requirements as well as have SEO expertise.
  • There was a delay in the hiring process due to the COVID situation.

The Solution

Considering the client's requirements and the challenges, our team devised a strategic and streamlined plan for the client. We set up two core teams for the project - one for the cold calling services and another to take care of the digital marketing activities. We were successful in increasing sales by addressing the client's cold calling, telemarketing, and digital marketing requirements within a quick time.

The Result

The client was extremely delighted to see the rapid increase in sales after we took over the project. They were not only impressed by the quality of services delivered and the sales growth but also the cost-effectiveness of the entire project. The client has extended the contract and will continue to work with us in the future.

Outsource Cold Calling Services to Outsource2india

Outsource2india has been a pioneer in providing quality cold calling services in India and a plethora of other telemarketing services to global clients. We have some of the most experienced and skilled call center agents on board who can cater to all your needs with ease. We leverage the latest tools and technologies while delivering the best quality services to clients.

If you are looking for a reliable and efficient cold calling service providing company, then your search ends here. Get in touch with us today!

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