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Outsource2india Provided Research on ACT Government Schemes for Top Australian TPA Giant

Case Study on ACT Government Schemes Research for TPA Giant

The Client

The client is a pioneer in the fast-growing Claims Management sector and continues to rule with over 900 claims management experts based in Melbourne, Brisbane, Adelaide, Sydney, and New Zealand. Also known as the largest multi-disciplinary third-party claims administrator in Australia and among the top in United States, Canada, the United Kingdom, and New Zealand, the client manages claims on behalf of insurers, brokers, government bodies, and self-insured organizations. The client introduced Third Party Claims Administrator (TPA) model to the insurance industry. The client sets a benchmark for quality, customer service, and TPA systems across all insurance sectors. The client combines global reach and local market expertise to quickly and accurately assess any situation and provide an optimal solution.

Requirement & Challenges

As part of the preparations for one of their crucial projects, the client wanted to conduct research on the Australian Capital Territory (ACT), a self-governing territory in the south-east of Australia. The client required detailed information on ACT Governments Self-Insured Workers Compensation Schemes. The task involved resource collection from various modes including online and offline publications, news, and blogs on amendments and all relevant information on the schemes. This involved a further understanding of the standing laws and regulations that affect the schemes.

Our Solution

The team of research associates at Outsource2india specialize in primary and secondary research and have an in-depth understanding of client requirements. The team consisting of a research analyst with ample domain experience and a quality analyst to ensure every minute requirement is met regarding the client specification conducted online and offline research to collate all available information on the workers' compensation in the ACT. The team provided the report within 5 working days which carried information including important conferences, discussions, sittings, and other important milestones in the workers' compensation rules. The report provides a detailed outline of ACT's chief functionalities as well as future activities that may affect the compensation rules.

The Results

The client was extremely delighted with the research results delivered by our expert team. They were not only impressed by the degree of detailing we performed in our research but also by the cost-effectiveness of our process. The client promised to outsource their future projects to us as well.

Outsource Primary & Secondary Research Services to Us

Outsource2india has been a leading provider of primary and secondary research services a series of other business research services to its global clientele. By providing extensive and relevant information, O2I helps you make smarter business decisions. With our capable and experienced research team in place, we conduct labor-intensive primary or secondary research work at a very affordable price. Working as an extension of the client's existing team, O2I brings in much required research expertise.

For over two decades, O2I has provided essential statistics, figures, and facts that aid clients in their successful professional initiatives. We have worked on similar projects with several clients around the globe, and if you have a similar requirement then feel free to get in touch with us! Contact us today to understand how our team can help you with strenuous research work.

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