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An Urgent Care practice in Maryland.
O2I was initially approached by the clinic to take care of Account Receivables Management. The client was also facing a problem on the billing side like:
The Client wanted to hand over the billing side to us in 2 months if he gets satisfied with our ability on the AR Management (we did a good job and the owner of the clinic handed over the billing part as promised).
We had to use a new software namely AdvancedMD for carrying out the operations. We got cross-trained over phone on the practice management software.
The following measures were taken to improve collections and productivity:
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By outsourcing their medical billing functions to O2I, the CLIENT was able to:
Please see the graphs below:
Decide in 24 hours whether outsourcing will work for you.
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