The client is one of the largest greenhouse growers of hydroponic lettuce in the Western United States. They provide hydroponically grown living greens, cultivated organically using up to 85 percent less water and 70 percent less land than traditional growers, to enable the greens to stay fresh up to 7 days longer. The client uses award winning green-house packaging and delivers the greens with the roots still intact to thousands of retailers daily.
The client had collected statistical data on their greens crop from 50 fields (in one location). The client required an outsourcing partner to enter this statistical data on a weekly basis onto their customized online portal. The data included details like harvest times, planting times, plant growth specifics, plant weight details etc.
The client wanted a full-time data entry resource assigned immediately.
On studying the client's requirement, O2I recommended a free trial quality. During the trial, the client trained one full-time data operator online for two days.
Next the client transferred one week's records i.e. for 50 fields (250 records) to O2I via G-Drive, in a PDF format.
One full-time resource was designated to enter this data into Excel spreadsheets and upload onto the client's customized online portal. The trial was successfully completed within a week. Based on this success, the client signed a full-time contract with O2I to outsource their ongoing work on a weekly basis for two locations (500 records).
The client expressed satisfaction with O2I's precision data entry, good customer service, quick turnaround and dedication to quality. The client obtained a savings of 63 percent.
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