While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home. Read more
Based in New York, the client offers custom business software, enterprise portals, software testing and Quality Analysis (QA), software strategy, mobile app development, UI/UX design and more.
The client's app analysts, UI/UX experts and software engineers build both native and cross-platform apps for B2C applications, social platforms, enterprise solutions and more.
The client had collated information from dozens of schools across the US. Each school maintained handwritten registration forms that included parent details, telephone numbers, addresses, emergency contact numbers, fee structures, medical information, credit card details, food programs, medical concerns, and more.
A quality test (trial) was scheduled, and the client provided O2I with a one hour online video training. Next, the client sent O2I the registration details in a PDF format via email.
O2I assigned one full-time resource to enter the details systematically and quickly onto the clients customized CRM portal. The trial was successfully completed in one business day.
The client signed a full-time ongoing contract with O2I to outsource nine thousand registration forms. O2I assigned five full-time resources to deliver three hundred registration forms per week. The client also requested O2I to perform a series of Quality Checks for registration forms handled locally.
The client was satisfied with our high-quality output and emailed us mentioning that we had exceeded their quality expectations, and provided a hassle free outsourcing process.
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