Discover how Outsource2india's data entry services helped a European holiday planner in creating and uploading allocations for their services quickly and accurately.
This travel company was found in the year 2010 in Holland and within 7 years they have become active across 11 countries. Headquartered in the heart of Amsterdam, their main area of business involves engaging customers in comfortable holiday and travel experience. Over the years they have expanded and have also created an app for smartphones and tablets, which means there is significant amount of data to be handled. The client contacted us through the online form to find out whether Outsource2india can handle their back office data entry work.
Client was looking to cut down on the cost and outsource the back office work of uploading the allocations. Outsource2india was requested by the client to create allocations for their services.
The client provides packages for leisure travelers in Europe. Their requirements were complex, as the entries were from different packages across various countries presented in multiple formats. There were also frequent change requests, since proposal validation and approval did take some time from the client's end. So, the project also required our data management experts to have knowledge of travel industry and geography. The information being in real time and dynamic the timelines were short and required almost immediate turnaround.
The team at Outsource2india began by discussing the details of the project with the client to get a better understanding of the product. Four resources were assigned to work exclusively on the project and the team underwent weekly training and also worked on samples on all categories of allocations to get a clear understanding of the working of the product. The team was required to achieve a quality rate of 95% during the on-job training, which they had reached. The team was also able to provide regular feedback to the client and in fact simplify the process for better turnaround to meet the client's timelines.
The client was satisfied with the services we offered and till date Outsource2india continues to work with them. We have achieved 95% and more accuracy rating, which benefited the client as we were able to achieve this at highly affordable rates and had also reduced a large amount of data entry assignments internally for the client.
Outsource2india is a leading provider of a gamut of data entry services to global clients. Being the in the industry for over 23 years now, we have the required experience and the infrastructure to provide quick and accurate data entry services. Our skilled data entry specialists will help you clear backlogs and regularize your day-to-day data entry.
Today, our portfolio has expanded and we offer data entry services for various other industries. Do reach us if you have any similar requirements or are looking for customized data entry services.
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