The client is a reputed battery recycler in the electronic recycling industry. Based in New York, US, they aid R2, e-Stewards and other electronic recycling companies globally with the collection and proper disposal of battery waste. The client specializes in providing a complete audit trail, including pick up and direct delivery to secondary lead smelters and pick up and direct delivery to other battery processing plants and smelting operations.
The client had a high - volume of business data cards (500+) in a hard copy format. They needed an outsourcing partner to enter the business card details into Excel worksheets and upload onto a customized web portal.
The purpose was to make sure that the business card details were compatible with iCloud, iPhone, and MS Outlook requirements. The client also wanted the partner to validate the details of spoilt or bent cards with unclear details using a Google search verification.
On receiving the clients business enquiry, O2I discussed the scope of the project with the client. Post the discussion, the client shipped 20,000+ business cards to O2I.
On receiving the business card shipment, we designated 12 full-time data entry resources to key in the business card details, and successfully completed the project in 12 working days (500 cards per day).
Apart from this we also validated the business card details on bent or marred cards through an online Google search verification. On completion of the data entry, we shipped the business cards back to the client after archiving them in a folder alphabetically (at no extra cost).
The client acknowledged our quick turnaround time, accurate data entry and affordable costs. They had obtained a 65 percent cost savings. They especially commended our efforts to return the business card hard copies securely at no additional cost.
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