Barcode Data Entry Services for a Food Manufacturer

Outsource2india's data entry services helped a food manufacturer in the Middle East complete its contest by entering 12,000 data per day on the client's portal with 99.5% accuracy.

A leading food manufacturer in Saudi Arabia needed a partner to help with data entry related to a contest they were running. They approached Outsource2india to handle a large-scale process in a short period.

The Client

The client is a leading food manufacturer in Saudi Arabia and their products include ice cream, tomato paste, and snacks and drinks. They approached Outsource2india to assist with -

• Entering barcode numbers and digits uploaded by consumers as part of an ongoing contest into a CRM portal
• Enter large volumes of this data accurately and cost effectively in a short period
• Complete the project in line with the end of the campaign in 40 days

Project Challenges

The primary challenge in the completion of this project was the volume of data provided by the client for entry into their CRM portal. The client requested that the Outsource2india team enter 12,000 barcodes into the portal per day, all of them manually and completely accurately within the timeframe outlined as part of the contest.

The Solution

To ensure the accurate and timely completion of the project, the Outsource2india team completed the following -

• The team discussed the project details in detail with the client to ensure a full understanding of what was needed
• Login details for the client's CRM portal were provided to start the project
• Five full-time employees were assigned to work exclusively on this project
• The data entry professionals at Outsource2india logged directly into the client's portal to enter the barcodes manually
• After completion of upload steps, the O2I quality control team reviewed everything for accuracy
• The data was then saved to the client's portal so they had access for determining a contest winner

The Results

As a result of the approach taken by Outsource2india's team, the project was completed successfully in 40 days, enabling the client to close their campaign on time. The in-house costs for the client were reduced by nearly 50% as a result and the O2I team was able to achieve an accuracy level of 99.5%, well exceeding the client's expected quality benchmark.

Because of these efforts, Outsource2india could secure a large billing client in a long-term business relationship. To learn more about our data entry services and how we can help with a similar project for your business, contact us today.

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