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Entered 2 Million Keystrokes Per Day for a Marketing Communications Firm in USA

Case Study on 2M Keystrokes Per Day for US Marketing Firm

The client, a service provider of multi-channel, marketing communications powered by cutting-edge technology and rich data insights had large data entry requirements and approached Outsource2india for a solution.

The Client

The client is a full-service provider of multi-channel, marketing communications powered by cutting-edge technology and rich data insight. Based out of Maryland, USA, they are credited with being the inventors of the industry's first mapping solution for marketers.

The client provides unique solutions to help dig deeper, understand more, and effectively execute marketing or fundraising efforts for leading brands and fundraisers across various industry sectors with the intention of maximizing their marketing ROI. The client had approached us through online and was looking to partner with us for data entry services.

Requirements and Challenges

The client required data entry services on a regular basis and wanted Outsource2india to handle 800,000 keystrokes per day for 6 days per week which would increase and build up to 2,000,000 keystrokes per day.

O2I had to iron out a few challenges, and one of them was that client wanted cost based on single keystroke which was not the method Outsource2india used. With the large volumes of work, the first step was to take on additional resources.

One of the projects was keying donation amounts and correct key code errors which required access to client's proprietary system which is on a server in the USA.

Outsource2india's Solution

To initiate data entry work, team O2I had to discuss the project in detail as client found our pricing model complex. O2I helped client understand the project and explained to them based on the volume of work involved. To undertake this project, O2I has to add 10 resources to work exclusively on the project and also engaged with experienced data entry personnel with excellent typing skills, as speed was a crucial factor. O2I also collated a proper reporting and monitoring system for all the jobs undertaken from the client.

The Result

After the success of initial project and high accuracy levels maintained by Outsource2india, the client was highly satisfied with our services. It all started with a cost-effective and competitive quote which was presented and after recognizing our work, client decided to outsource more projects and requested our support on a few more.

Contact Us for Reliable and Superlative Data Entry Services

Outsource2india has been offering highly accurate and reliable data entry services to global clients across diverse industry verticals for about 2 decades. Presence of capable data entry professionals and vast domain experience has helped us create numerous success stories for our clients helping them meet their business goals.

Hope you liked the above-mentioned case study. If you have similar or unique requirements, we can tailor our offerings and provide you a customized solution meeting all your expectations at pocket-friendly prices. Get in touch with our team, we will be glad to assist.

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