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Outsource Order Processing Services

Be it B2B or B2C, brick and mortar, or online environment, addressing customer queries and processing their orders is challenging while running a business. Inability to complete order processing on time leads to unsatisfied customers and bad business reputation. Complex supply chains, high volumes of data processing, inability to integrate with existing systems and lack of understanding to support their business needs, leads to complete mishandling and marred customer satisfaction.

For this purpose, clients require a dedicated team to handle these tasks and Outsource2india provides comprehensive and high-quality order processing and order management services. We have the ability to tackle diverse variety of orders within short deadlines and complete them successfully according to defined specifications. The simple premise we work under is to perceptively streamline order processing and ensure clients make better sales, add on newer business and create a high customer satisfaction index.

Services We Offer

Outsource2india can provide end-to-end order processing services and can handle the entire process of order taking and order fulfillment. This includes -

Order taking
Purchase Order Management
Customer Database Management
Wire Transfers
Payment by Telephone
Multiple Shipping and Payment Options
Order Fulfillment and Status Checks
Order Fulfillment and Mailing Services

Benefits of Outsourcing Order Processing to Outsource2india

Outsourcing order processing to Outsource2india can help Business meet their defined needs. We have designed a highly robust fulfillment service for order processing and ensure satisfied customers. Outsourcing order processing services to Outsource2india, offers the following benefits -

Focuses effort on marketing and sales can be bettered
Closes more orders and less concentration on processing
Dedicates order fulfillment and processing team to engage with
Ensures single point performance for entire post sales process
Includes call center services for order taking
Handles compliance and regulatory requirements related to order processing
Insights by experts help manage inventory through efficient reporting and innovative

Outsource2india Order Processing Services Process

Order Processing @ O2I

1. Scoping of Work

Client Brief on Order Process Project
Scope Volume of Order Process Project
Define Resources, TAT and Costing

2. Sampling Undertaken

Sample files Received
Sample Order Process executed
Processed Sample
Details on Resources, TAT and costing shared

3. Sample Approval

Define Order Process low
Work on Sample Order Process
Sample Order Process Sent for Approval

4. Project Initiated

Order Process Project files received
Order Process Project Initiated
Incorporate Feedback based on Sample
Quality Check on Order Process Project

5. Project Handover

Order Process Project handover based on agreed FTP method
Regularize TAT based on SLA

Advantages of Partnering with Outsource2india

We can guarantee a complete and productive outsourcing experience. Outsource2india offers -

Operating cost savings of almost 60%
Handling of order processing by a team of experts
Training our team thoroughly about the product and the proceedings that follow
Defining processes for our order taking services that can be customized to meet specific requirements
Adapting safe and risk free outsourcing experience through stringent security policies and measures
Dedicating a project manager who co-ordinates and manages the entire process

Outsource order processing to Outsource2india

Our experience in the outsourcing industry and domain experience in order processing, is well worthwhile. Today Outsource2india is a preferred outsourcing destination with over 300 happy clients all over the world. Contact us to outsource order processing services.