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A London-based Production Company was Provided High-quality Transcription, Subtitling, and Captioning Services by O2I

Case Study on Transcription, Subtitling and Captioning for the UK Client

The Client

The client we served was an award-winning production company that is based in the United Kingdom. They are well-known for using the media for presenting personalities of people to the world. The client had explored, fetched, and produced top journals. They aspire to build a large media library.

Client Requirement and Challenge

The client faced the following challenges in their business model -

  • Improper pricing formula
  • Inaccurate and low-quality work
  • Maintaining friendly timelines
  • Lacked a trusted partner
  • Substandard duty reports, billing, and Invoicing

Our Solution

With careful consideration of the client's challenges, we configured a solution that guaranteed to resolve most of the shortfall. Our solution included -

  • We offered an unmatched quote that could not be matched by any other provider
  • We enhanced the accuracy and quality of work
  • The deliverables were met ahead of the promised time. The client followed-up on the work in no time
  • We took a robust approach to ensure that the client didn't defect to the competition
  • After a year of providing the service, the billing and reporting performance continues to remain robust

The Results

The project was a grand success. The client was also glad about the accuracy, pricing, TAT, business relationships, and referrals.

Outsource Multilingual Transcription Services to O2I - A Leader in Transcription Services

Our client was glad they chose a partner like O2I because of the quality and reliability of our Transcription, Subtitling and Captioning services. We provided exceptional service quality within the promised deadline and quote. At Outsource2india, we take pride in our team whose dedication and trustworthiness ensured the successful completion of the project. The outcome of the outsourced project brought immense happiness to the client and they assured to outsource future projects to us .

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