Note: "Do not fall for scammers - O2I does not offer freelance work nor does it take money for projects". All projects are done out of our state of the art facilities in India, PHIL and South America. Contact us to get any details of O2I vendor selection policy.

Outsource Short Sale Support Services

Short Sale Assistance Services

A short sale may be the easiest way out of foreclosure, However, never-ending paperwork, arduous documentation, and strict regulatory requirements form the major drawbacks which delay the short sale process and make it an unending affair. The only way to succeed in this situation is to outsource short sales services to professionals like us. We handle all back-office services for mortgage short-sale services while freeing you to focus on more important tasks.

Outsource2india is a leading short sale service company backed by 25 years of experience in cutting down processing time and helping lenders adhere to a strict time schedule. We provide end-to-end mortgage short-sale assistance, from managing property listings to making and forwarding offers, etc.

Short Sale Services We Offer

Dealing with hassles that come along with short sale is no simple task. It is resource-intensive and a taxing affair. Being a reputed provider of short-sale services assistance, we understand the nuances of mortgage short sale better than anyone else. We rescue lenders and their clients from a long and daunting process by taking care of the following -

  • Reaching out to borrowers for prequalification letter
  • Paying Stubs
  • Obtaining borrower information (contact number, income proof, social security, financial statement, etc.)
  • Educating borrowers about short sale options
  • Fetching hardship letter from the borrower
  • Evaluating bank statements and tax returns
  • Valuation modeling
  • Listing
  • Sourcing Statement of HUD-1 Draft Settlement
  • Borrower negotiation
  • Marketing
  • Closing Coordination

The Benefits of Outsourcing Short Sale Services

Outsource2india has been in the mortgage industry for about two decades and is one of the most preferred short sale processing services partners in the industry today. Our cost-effective services help you to save a considerable amount of time and money. Here are some key reasons for you to choose us -

  • Savings on operational expenditure up to 50%
  • Seamless Scalability up to 83% during peak business hours
  • Steep reduction in turnaround time up to 35%
  • High-quality project management with maximum confidentiality
  • Automation of routine and less critical functions
  • Routine evaluation to ensure compliance with regulatory requirements
  • Over 10 years of rich experience in offsite short sale services
  • Timely service with reliable phone and email support
  • Protect your credit score and avoid foreclosure

Short Sale Services Process We Follow

We ensure that you spend less and gain more by outsourcing short sale services. To learn how we handle functions have a look at the streamlined process methodology we follow once you outsource short sale services -

Listing and Paperwork  

01. Listing and Paperwork

Our agent will collect and review initial documents before submitting the hardship letter to the lender

Marketing the Property  

02. Marketing the Property

Our team will follow up with lenders on lender valuation. We also corroborate with them if additional documents are needed

Submission of Offers  

03. Submission of Offers

Contract addendum is evaluated to check if the buyer acknowledges terms and conditions. If the seller accepts the proposal, we order title and create HUD before furnishing the offer

Lender Valuation via Negotiators  

04. Lender Valuation via Negotiators

Negotiators are appointed for lender valuation. The property's FMV is determined by ordering an appraisal and comparing proposed versus lender valuation

Negotiation of Counteroffers  

05. Negotiation of Counteroffers

Lender's counter value and closing costs are proposed. Also, the buyer's proposal (if lesser) is negotiated for a better price

Closing Assistance Post Approval  

06. Closing Assistance Post Approval

Approval from first mortgage company is obtained, followed by a settlement from the second (if necessary). Pending closing costs are resolved for final HUD. The mortgage is closed once written approval is secured

Other Services You Can Benefit From

Why Choose O2I's Short Sale Services?

When borrowers run out of options to keep up with the mortgage payments or if credits have exceeded the value of collateral, it becomes a necessity to get quick help to prevent the crisis from taking over. But with 1 in 4 mortgages resulting in foreclosure, lenders are busy keeping track of multiple mortgage portfolios. This is where outsourcing short sale services will come to the rescue. But wait, there is more reason why you should choose us for handling short sale services -

  • Certified Title Support Company

    We are an ISO certified company as well as a member of Mortgage Bankers Association (MBA) that offer services compliant with the US and UK regulatory standards. We conduct regular audits to maintain the quality of our processes

  • Data Security

    We are an ISMS certified organization and It is our intent to provide maximum security for your clients' confidential data. We have robust physical and digital security deterrents that prevent your data from falling into wrong hands. We securely handle mortgage files, and documents without risks. The personal details you share with us are completely safe as we take our confidentiality policies very strictly

  • High Accuracy and Quality Service

    We use advanced analytics to determine property value which forms the basis of accepting or rejecting offers. With a deep understanding of the mortgage foreclosure and short sale process, we carry out the service with due diligence. This will speed up the outcome while reducing the risk

  • Short Turnaround

    When you need fast services to prevent service bottlenecks, you need an expert behind resource-intensive tasks such as short sale service. Our experience in this industry and this challenge in specific allows us to deliver on promises faster than ever. With a service TAT reduced by 35%, we are the benchmark for reliability

  • Scalability

    Scale up the work rate and volume by 80% with ease because we have the right resources and team that lets you flexibly manage and serve multiple clients simultaneously

  • Pocket-friendly Pricing Options

    If budget is your concern, fret not! We provide cost-effective solutions to our clients without hampering the overall quality. Our services can be customized according to your need and budget size

  • Single-point Contact

    If you are looking for a partner that provides reliable single point contact for solving your questions or just providing updates, look no further. We appoint a dedicated professional who is your agent on demand. You can reach us at your local time without waiting tentatively

  • Experienced Team of Mortgage Analysts, Negotiators, and Title Experts

    Having experienced team onboard can be the difference between error-free mortgage closure and complete project rework. Our team of 200+ accredited mortgage professionals (AMP), residential certified mortgage service professionals (RCMS), certified mortgage bankers (CMB), state-licensed appraisers, and negotiators are skilled professionals with over 10 years of experience in the industry

  • Modern Infrastructure

    We have access to state-of-the-art infrastructure, latest tools and technologies to provide the best short sales support services. We are ready to handle challenges of increasing complexity and volume with round-the-clock support

  • Secure Data Exchange

    We use VPN and secure FTP for all data transfer. All our data transfer channels are routinely checked to ensure optimum health

  • Round-the-Clock Availability

    When you need to reach us by call or email, we readily provide 24/7 support. Our service teams are professionals who are adept at solving your concerns by providing a personalized experience

Client Success Stories

Streamlined Mortgage Services for a Residential Mortgage Lender

Streamlined Mortgage Services for a Residential Mortgage Lender - A Case Study by O2I
Read this mortgage valuation report to find out how O2I helped a customer who was a prominent residential mortgage lender with an average closing period of two to three months and was unable to process loans quickly.
Read the case study

Leading Mortgage Lender Experienced 15% Increase in Business with Our Mortgage Underwriting Services
A US-based customer approached O2I, as his in-house team of underwriters was not able to manage the increase in volume. We provided him with a dedicated team of underwriters and helped him get business back on track.
Read the case study

Case Study on Mortgage Underwriting Services for Mortgage Lender

Outsource Short Sale Services to O2I - A Leader in Mortgage Services


FYI, I have been impressed with your team's ability to learn our system so quickly. They seem to have a good grasp on how our system works, they even had to correct me on something today. Rajeev's response and attention to detail have been impressive and appreciated. I know he is on this email, so I hope I'm not making him blush.

VP, Corporate Operations,
Appraisal Company, Detroit, MI
More Testimonials »

Outsource2india is a leading provider of short sale services in India with client base spanning over 167 countries across the world. Being an ISO certified company, we have been providing quality short sale services support in addition to other mortgage services for over 25 years now. Our cost-effective services help our clients save both time and money which would otherwise be spent on hiring and training team of mortgage experts. We ensure that all our short sale processes are completed in a very quick TAT. Our regulatory compliant process ensures complete compliance with the industry standards.

If you are looking for a reliable short sale service provider, then look no further. Feel free to reach us and we will be more than happy to help you.

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