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Outsource2india Provided Title Search Services to a Title Settlement and Insurance Firm

Case Study on Title Search Services to a Title Settlement & Insurance Firm

The Client

The client is a leading title settlement and insurance firm - both MD and VA.

Client's Requirement

The client wanted high-quality title search services, which is usually performed as part of the process in disbursing loans. The properties involved needed to be inspected thoroughly and any legal claims, lawsuits, financial obligations, or liens needed to be checked and verified.

Client's Challenges

The client faced a high attrition rate concerning its administrative staff. The client also wanted to improve on its turnaround time and more effectively deal with seasonal loads in performing title search services.

O2I's Solution

We performed the following tasks for the client -

  • All incoming faxes and other documents were accurately processed and stored in secure folders.
  • We opened new contracts and orders (2nd Mortgage/ Purchase/ Refinance/ HELOC).
  • We used the TSS software to open files and update the dashboard.
  • Missing information was obtained from the loan officers.
  • Seller information in the "Seller Information Sheet" was duly faxed to the appropriate listing agent.
  • Payoff statements were updated.
  • We ordered relevant title searches, including full, current, and bring-to-date)
  • We prepared appropriate binders and closing protection letters.
  • We created a 24-month chain of title.
  • We scheduled the closing date in the firm's calendar and everyone was informed and asked to be present during the closing.
  • We managed all the post-settlement paperwork.

The Results

With our services, the client achieved significant savings in manpower and other costs. We also helped the client improve its turnaround time and better manage increases in seasonal load.

Outsource Title Search Services to Outsource2india

Outsource2india is a top provider of title search services, as well as a diverse range of Title Support and other mortgage services, to a global clientele. Our services include pre-processing support, processing support, mortgage closing support, and Mortgage post-closing support services, among others. We have a highly experienced and skilled team of mortgage agents that meticulously goes over every detail to ensure that you receive highly accurate and high-quality services.

If you are looking for mortgage title search services, or other mortgage services, get in touch with us today.

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