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Outsource2india Helped a Healthcare Service Provider with Chart Extraction Services

Case Study on Chart Extraction Services to a Healthcare Service Provider

The Client

The customer is one of the leading healthcare risk adjustment service providing companies based in California. They have been catering to their needs of leading clients who take part in the Medicaid, Medicare Advantage, the Affordable Care Act, Medicare Accountable Care Organization programs, etc.

Client's Requirement

The customer was looking for a reliable and cost-effective robotic process automation service provider who could help them with chart extraction services. The client leverages the power of natural language processing to extract key information from patient charts and electronic medical records and helps customers to manage their financial risks.

They were looking for a service provider who could automate this extraction process while being HIPAA compliant and increase their client database.

The Challenges

Our team at O2I had to face a few challenges while implementing the robotic process automation project for the client. Some of the key challenges we faced were -

  • The client wanted us to hire the best and highly qualified and skilled data scientists who could help them with the RPA implementation within a quick time.
  • The client was looking to automate the chart extraction process and wanted us to start the project as soon as possible.

The Solution

Considering the client's requirements and challenges, our team at O2I devised a streamlined plan for the client. We leveraged the power of the UiPath RPA system to automate the chart extraction process. The main reason to choose UiPath for this project was that it is an easy-to-use RPA system and works very well with Citrix-based EMRs.

Once the client was convinced by seeing the quality results of the UiPath robot, the client deployed 3-4 robots on the project. The UiPath robot would help the client to extract key information, filter the documents, log out of the EMR, print the final PDF, and close the connection.

The Results

The client was highly impressed by the quality of the services delivered by our team of data scientists. The client has successfully extracted over 1.2 million entries using the robot and double the customer base within a short time. Each of the RPA robots can extract over 200 medical records in a day and process over 2000 patient encounter documents in a day.

The client was not only impressed by the speed and quality of the services delivered but also the cost-effectiveness of the entire project.

Outsource UiPath RPA Services to Outsource2india

Outsource2india has been a pioneer in providing the best quality UiPath RPA services in India and a gamut of other data science services to clients around the globe. We have some of the most qualified and certified data scientists on board who can cater to all your requirements with ease. We leverage the latest RPA software and technologies while delivering top-notch services to clients.

If you are looking for a reliable and cost-effective UiPath RPA service provider, then your search ends here. Get in touch with us today!

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