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O2I Helped a Logistics and Security Services Company Dynamically Collect Telemetry Data from Vehicles

Case Study on Dynamic Data Collection for Logistics Firm

The Client

A global secure logistics, cash management, and security services provider with revenue over 3.9 billion USD, having more than 1000 fleet, approached Outsource2india for a customized route optimization solution. Being predominantly present in North America and Latin America the company deals with highly secure assets for delivery in over 20000 retail locations.

The Challenges

It was hard to determine the most efficient route in an area that does not follow a grid street pattern. Drivers would end up driving right across a delivery location, then end up backtracking later in the day. There was also the security concern as personal assets were involved. The main source of data was telemetry data from vehicles, GPS, and other dynamic data. There were also some realtime constraints such as drivers, field staff, managers, clients, and many more. Besides, there was an immediate requirement of properly planned routes, and the challenge was not the optimization alone but the possibility of multiple routes for a destination with varying environmental factors.

Our Solution

We captured data in real time, stored in a Big Data cluster, and achieved the following results -

  • Optimized routes and fewer operational trucks
  • Helped in raising alerts and warnings on potential fraud cases
  • Provided real-time visibility into delivery status for dispatch
  • Reporting on security and compliance of delivery, image/voice analytics

The Result

The solution was implemented successfully and it not only led to an increase in the revenue for the client, but also led to reduction in security incidents. The benefits derived out of the solution were immediate and measurable. Drivers could cover more routes in a single day, which ultimately lead to operational effectiveness. The overall positive impact on the operational performance was observed and appreciated by the client.

Get Customized Route Optimization Services at Outsource2india

Working with numerous clients on global time zones, Outsource2india has emerged as one of the most sought after outsourcing firm. Being in the industry for over 18 years now, we are capable of catering to even the most complex route optimization projects. We also provide other data science services including automatic document classification and lead scoring.

If you have similar or unique requirements, we have the team, infrastructure, and the expertise to deliver customized solutions. Get in touch with us, we will be glad to find the perfect solution for your requirements.

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