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Outsource2india Provided Digital Transformation to an African Automotive Firm

Case Study on Digital Transformation to an African Automative Firm

The Client

The client is one of the renowned automotive companies based in South Africa. They have been providing their services and have been in the industry for over 9 decades. They specialize in providing their clients with emergency roadside assistance. They also deal with other motor and travel-related products and services.

Client's Requirement

The client was looking for a reliable and efficient UiPath RPA solutions provider who could help them to automate the dispatch of resources for their emergency services. They wanted a service provider who could find opportunities where robotic process automation could be implemented and make the processes more efficient.

The Challenges

Our team at O2I had to face a few challenges while implementing the RPA solution for the client. Some of the major challenges we faced were -

  • The client was already behind schedule and they wanted us to start the project immediately.
  • The client wanted us to hire some of the most experienced and skilled robotic process automation experts within a short turnaround time.
  • The client wanted us to lower their average dispatch time as it was very high currently.

The Solution

Keeping in mind the client's unique business requirements and challenges, our team created a systematic plan for the RPA project. We helped the client to deploy the robot immediately and streamline their processes. Our RPA services helped the client to reduce the dispatch time considerably and focus on other core activities.

The client was successfully able to transform from old manual systems to new digital systems with the help of our services and make their processes more efficient. Using the power of UiPath RPA systems, the client was able to allocate the required resources within a short time without any hassles.

The Result

The client was extremely delighted to see the results delivered by our team. They were able to reduce the dispatch time by almost half and focus on other core activities. The UiPath robot was able to work so efficiently that the client was able to reduce the workload of their staff by more than 40%. The client was not impressed by the quality of the services delivered but also the cost-effectiveness of the entire project.

Outsource Robotic Process Automation Services to Outsource2india

Outsource2india is one of the leading providers of UiPath RPA services in India and a plethora of other data science services to global clients. We leverage the latest tools and technologies while delivering the best quality services to clients. We have some of the most experienced and skilled data scientists on board who can cater to all your requirements with ease in a hassle-free manner.

If you are looking for a reliable and cost-effective robotic automation service provider, then you have come to the right place. Get in touch with us today!

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