Are you unable to get access to efficient insurance policy administration, maintenance, and servicing for your business? Are you unable to find the right resources to handle the policy administration requirements of your firm? Then, the right step would be to outsource policy administration, maintenance, and servicing to an experienced service provider.
Outsource2india has been a one such service provider who can be your one-stop-shop for all your policy administration requirements. We leverage the latest and the best insurance policy administration tools and technologies which ensure that we deliver only the best quality services to our clients. We have a highly skilled team of insurance experts on board who are trained to handle any volume of work efficiently.
Insurance Policy Administration & Maintenance Services We Offer
The insurance industry is a constantly changing domain. We have been in the industry for over 2 decades now and understand how things change and how to cope with rapid developments. We understand each client's unique requirements and provide them with customized services. Some of the key services we offer include -
Our team can help you keep a tab on how the policies are utilized by the clients. We have the required skills to help you maintain and archive important client information which ensures that all the data is completely accurate.
Process Customer Requests
We ensure that we process each customer request within the specified time frame. We keep the customers informed about every development regarding their insurance policy. We ensure that we focus on attention to detail and supervise every communication channel with the client.
Policy Administration Services
We take responsibility for all your policy administration requirements including maintaining and updating of policies. We ensure that all the details like date of birth, contact details, etc. are kept up to date at all times.
We are available at all times to address any kind of issues that the client may have. We can help your clients with requests such as premium changes, changes in policy terms, etc. We leverage a streamlined process to analyze and process these requests.
Outsource2india's Policy Administration & Maintenance Process
Being one of the best insurance back-office service providers for carriers, we believe in providing our clients with the best services within quick turnaround time. This is possible by leveraging a streamlined and systematic process. The key steps involved in our process are -
01. Receive Policy Documents
In the first step, we receive the policy documents and customer details from the insurance carrier and update the same on to the CRM system.
02. Compare Policy
The proposal is compared with the policy documents to determine the coverage details and the reports of the policy are duly maintained.
03. Update Customer Details
The profile of the customer is updated with the latest details available in a completely transparent manner within a short time.
04. Communicate with Underwriters
We communicate and work closely with the underwriters to help them with all the documentation and prepare all the reports.
05. Final Dispatch
The final reports comprising of the policy and customer details are sent to the client/broker/insurance carrier.
Other Service You Can Benefit From
Why Choose O2I for Insurance Policy Administration & Maintenance Services?
Outsourcing policy administration, maintenance, and servicing to Outsource2india can provide you with a plethora of benefits which you can take advantage of. Some of the key reasons for you to choose us include -
Working with us for policy administration is highly cost-effective. We provide our clients with the best and affordable pricing options which will be in sync with the client's business requirements and budget.
We have access to the best infrastructure in terms of world-class workspaces, the latest and the best tools and technologies, and uninterrupted network access. This is important to have while delivering quality services to our clients.
Skilled Insurance Experts
We have some of the most skilled, experienced, and talented insurance experts onboard who care capable of handling any of the client's requirements. This enables us to take up some of the most complex projects and execute it with ease.
When you choose us as your outsourcing partner for insurance back-office services, we assign a dedicated project manager to you. This manager will be the single point of contact for all your needs and will keep you updated about all the project developments.
Insurance Data Security
We take insurance data security very seriously. Being an ISO/IEC 27001:2022 ISMS certified firm, you can rest assured that all your insurance-related data is kept safe at all times and not divulged to any third party without permission.
Easily Scalable Solutions
We have the required skills and resources to easily ramp up the service requirements as and when the client needs it. Our solutions are easily scalable as per the client's requirements and the project can be completed within a shorter time.
Short Turnaround Time
Our team at Outsource2india operate through over 10 delivery centers spread across time zones. This empowers them to provide insurance policy administration services within a short turnaround time without compromising on the quality.
Round the Clock Support
We believe in providing our clients with 24/7 support. All our team members including the sales, marketing, call center executives, and project management team are available at all times to resolve any kind of issues that you may have.
We provide our clients with completely error-free policy administration and maintenance services. We are an ISO certified organization which ensures that all our services are completely error-free and of top quality.
Client Success Stories
Insurance Back-office Solutions to Insurance Company
A leading health insurance company was looking for a reliable service provider who could help them with back-office operations. Our team provided the services within a quick time.Read more
Back-office Operations for Miami-based Client
A well-known Miami-based insurance agency was looking for a partner who could help them with insurance back-office operations. Our team provided them with cost-effective services.Read more
Outsource Policy Administration, Maintenance, and Servicing to Outsource2india
Outsource2india has been a leading service provider of insurance policy administration, maintenance, and servicing and a plethora of other insurance back-office services to global clients. We leverage a systematic and streamlined policy administration process while delivering error-free services to our clients. We make use of the latest and the best insurance back-office tools and technologies while catering to the customized requirements of the client.
Are you looking for a reliable and cost-effective policy administration and maintenance service provider? Then, get in touch with us today!