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Outsource Insurance Claims Processing

With market deregulation and escalation in risk as a result of natural disaster and terrorism looming large, the insurance industry is facing a lot of cost pressure. Any industry with an immediate need for cost cutting is an ideal contender for offshoring. If your organization has to manage large volumes of insurance claims administration, outsourcing this task will be cost-efficient. Outsourcing insurance claims management provides immediate cost reduction. Outsource2india is an ideal partner for insurance claims management, giving high quality service within short turnaround times.

Insurance Claims Processing Services provided by Outsource2india

  • Insurance claim setup
  • Insurance claim eligibility and estimation
  • Claim document imaging
  • Disbursement
  • Full claim adjudication
  • Fast tract adjudication
  • Claim support and auditing
  • Account settlement
  • Modernization of legacy applications

Outsourcing insurance claims management to O2I has additional advantages. Beyond saving operational costs, companies can also improve customer service, which leads to greater retention and higher profit margins. By processing claims efficiently, companies realize additional savings through lower cost of sales. Lower costs promote pricing flexibility and create new business opportunities. By offshoring insurance claims administration, companies can focus on their core business, improve competitiveness and overall performance. Realize faster time-to-market on new products and services.

O2I’s Expertise in Claims Management

  • We have a sound domain proficiency and system knowledge in insurance claims administration and have facilitated outsourcing solutions for more than 9000 customers.
  • We offer an automated generation and archival process.
  • We work to spot potential problems ahead of time by driving projects through Failure Modes and Effect Analysis (FMEA) to avoid any disruption in work flow.
  • We reduce transaction processing time without compromising on quality and accuracy of transactions.
  • We provide legal and regulatory conformity on insurance laws including SOX and HIPAA.
  • We provide compliance with state, federal and industry regulated guidelines.
  • Our governance approach emphasizes on communication, commitment to partnership and collaboration with our customers to meet our promise to you.

Our Infrastructure

We are equipped with state-of-the-art technology and infrastructure with redundancy, failover and load balancing features which enable us to achieve 99.99% reliability in the business of offshore insurance claims administration.

O2I has a 250-seat disaster recovery center at Chennai, India with proven expertise in serving global customers in the BFSI sector to back up its business processes.

We provide sufficient bandwidth compatible with offshore insurance claims administration industry requirements.

We use onsite imaging facilities and globally connected workflows to keep your company connected with your customers and associates.

Outsource2india - your insurance claims administration partner

Outsource2india is a preferred insurance claims processing organization with experience and insight into the claims administration business for over 17 years. We offer customized platforms, processes and resources specially designed for your business requirements.

We dedicate a single team to serve you in the business of offshore insurance claims administration. Outsource2india builds teams with the best and brightest members working together to serve you. We offer a degree of continuity, accountability and intellectual property protection assurance that is unmatched in the industry. By dedicating a single team to plan, develop, migrate, operate and optimize your processes, we eliminate the troublesome "hands off" steps that are common in BPO today.

Our aim is to migrate your processes speedily and seamlessly. We are dedicated to adding value by generating savings, improving and increasing your core process capabilities.

Contact Outsource2india to outsource your insurance claims processing. Give your business the extra edge.

Need to outsource medical claims processing? Find out how O2I can help you.

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