A hospital intake form or charge sheet is batched and arrives on the desk of a coder who will abstract the following handwritten information, convert it to code and get it to data entry. Our coders are certified by the AAPC (American Academy of Professional Coders) and have a minimum of 4 years hands on experience. They do the coding for handwritten diagnoses on the charge sheet.
This process commences once we receive client approval to conduct a process study and to submit a presentation on the benefits of business process management through outsourcing. During this process, we conduct the Client Requirements Analysis Study. The study will involve specialties covered, required turnaround time, type of files, reports requirement, and formats to be followed.
We receive scanned clinical information or patient charts from the client through an FTP site.
The files uploaded from the client using the FTP site will be downloaded by our Medical Coding Team and allocated to the appropriate Pre-Coders and Coders.
After the files are downloaded and allocated to the appropriate team, the Pre-Coders enter details such as Place of Service, Physician's Name and any price modifiers.
Coding consists of two main divisions-Procedural and Diagnostic Coding.
Certified Coders (CPC) handle this process using references such as ICD-9-CM, LMRP, CPT Assistant, HCPCS Level II. The Coding team checks the compatibility of the diagnosis with the procedure code.
On successful completion of the Coding work, the files will be uploaded to our FTP site.
The coded files are forwarded to the client from our FTP site. These files are checked for quality by the client.
On receiving feedback on quality from the Client, we work towards improvement and refinement of the Coding Process in order to provide the most accurate and reliable services.
If you would like to find out more about outsourcing medical coding services to O2I, please fill in the inquiry form and our Client Engagement Team will contact you within 24 hours.