Frequently Asked Questions on Outsourcing

Outsourcing risks are inevitable. How do you hand over the future of your business to someone who's only been a voice on the phone? It isn't easy. But if you know what to look out for, you could actually reduce your outsourcing risks. Read these frequently asked questions to take your first step to risk-free outsourcing.

What is Outsource2india all about?
What services does Outsource2india provide?
How will you handle my project?
Will outsourcing to Outsource2india be cost effective?
What qualifications do your employees hold?
Do you have adequate infrastructure to support my business processes?
Do you possess long term viability?
How do I pay you?
How do I ensure that my data is protected?
How do I sign-off a contract or work order?

What is Outsource2india all about?

We are an Indian company based out of Bangalore, India. We have been serving global customers since 1999.

At Outsource2india, we understand your concerns about outsourcing risks. We will function as part of your team and achieve your business goals.

What services does Outsource2india provide?

How will you handle my project?

Trial Period : We have a trial period that will minimize your outsourcing risks. With this, you can evaluate our performance and decide whether you want to outsource your entire project to us.
Project Transition : We implement a 'Process Knowledge Transfer Methodology' that assures a seamless transition of your project offshore. This will greatly reduce your outsourcing risks.
Project Management : You will have a single point of contact who will be responsible for communication and management of every step of the project.
Customer Relationship: We take and implement regular
feedback of the progress of your project.

Will outsourcing to Outsource2india be cost effective?

Outsource2india is about more than just cost saving. In addition to the 40%-60% cost reduction, we will help you actually increase your revenue with more efficient workflow processes.

What qualifications do your employees hold?

The minimum qualification for recruitment is a college degree. All our employees are college graduates.
For more skilled projects like Research and Analysis, our staff holds Masters Degrees in Business Administration, Engineering, Finance, Statistics, English Literature, Communication and Research.

Do you have adequate infrastructure to support my business processes?

Yes, we have operations offices at different locations in India.
All our offices have a 1MB Internet Bandwidth.
All our employees work on P4 IBM Machines.

Do you possess long term viability?

Yes, We are a debt-free company and make sure that we sign agreements/contracts.

How do I pay you?

The preferred method of payment is by wire transfer or by check. For any other mode of payment, please contact our sales people who will help you.

How do I ensure that my data is protected?

We sign a non-disclosure agreement with the client and a non-disclosure bond with our staff. We know that this is pivotal in reducing outsourcing risks.
We have firewalls/VPN (Virtual Private Network) for inbound and outbound security.
Systems do not have external storage devices like floppy/CD drives/USB ports, etc.
All our systems and e-mails are password protected.
Our cabinets are fire-proof and we use an offsite storage facility to store documents.
We have 'anti-virus' software implemented at both server and client level.
Only bonafide employees are allowed access into our buildings through the badge access system. We also have 24 hour armed security.
Surveillance cameras are installed throughout the premises.

How do I sign-off a contract or work order?

All you need to do is complete a given format and fax us a signed copy. You can also send us the work order as an email attachment.