In this competitive business environment, if your company is not outsourcing, you are definitely losing a chance to lower costs and increased productivity. Outsourcing is one of the best steps that your company can take, as it can help solve most of your business problems and put your company ahead of competitors. Do not let your fears about data security, confidentiality, outsourcing processes, or the technology used stop you from outsourcing. Familiarizing yourself with the way outsourcing works can put your mind at ease and allay your concerns. Here are some common questions that most customers ask us when approaching us for a service.
Outsource2india is an Indian service provider, operating out of Bangalore, India. We started our company in the year 1999 and initially offered only software development services. Today, we offer almost every imaginable service, from customer support to CAD conversion to web analytics to transcription; we are a one-stop destination for any business process that you wish to outsource. For the past 13 years, we have successfully served more than 5400 customers in over 45 countries across the world.
You can outsource any back-office or non-core business function, as we provide a wide array of services, some of which are:
Yes. By teaming with us, you can reduce your current operating expenses by a whopping 40–65% without compromising on quality or timelines. In fact, you will soon see a marked increase in your ROI, as our services are accurate, are of impeccable quality, and are always delivered ahead of schedule. If required, we can also provide you with an overview of the cost of your project.
Once you have decided to outsource a service to us, your project will go through the following phases:
We understand how important it is to keep customer data secure, private, and confidential. Our organization has taken several stringent security measures, such as:
As our customer, you will not encounter any language barriers, as all communication about your project will take place in English only. All our employees are fluent in spoken and written English. You can choose any communication channel that best suits you—phone, email or chat.
We have a specially designed workflow along with highly qualified QA professionals whose aim is to deliver only premium quality services. You can test and verify the quality of our work throughout the course of the project.
At Outsource2india, we firmly believe in delivering quality services, so we hire only the best people. All our employees hold bachelor's or master's degrees from reputed institutions, in business, engineering, computer science, commerce or the arts, and have a minimum of 2 to 5 years of experience. For services that require a particular skill or expertise in software, we ensure that we hire certified candidates who have undergone specific and relevant training. Our employees constantly upgrade their skills and knowledge through seminars and meetings.
Yes. At Outsource2india, we make no compromises when it comes to the technology, software, and infrastructure that we use. We utilize the best in internet connectivity. Our network features include firewalls, advanced VPN communications, virus prevention/ cure, spam filers and URL filtering. We also have 100% redundancy and a fool-proof business continuity plan. Read more about our best-of-breed infrastructure.
Yes, we consider our long-term viability to be excellent. You need not have any reservations about teaming up with us, as we are completely debt-free. To ensure our viability, we always make it a point to sign outsourcing contracts or agreements.
Once the project is completed, we will provide you with a work order form that you have to fill in and sign. Once this is done, you can either fax or email a copy to us.
Once the project is completed and you are satisfied with the results, you can pay us either by wire transfer or by check. In case you wish to pay us through any other method, you can let our customer support team know, and they will guide you appropriately.
Our years of experience in outsourcing, combined with our low operating cost, flexibility, expertise, reliability, and integrity make us the best in the offshore market.
At Outsource2india, we can assure you that your project will be completed on schedule, within budget and in accordance with international quality standards.
Contact us now to get started on outsourcing.