India accounts for over 40% of the global BPO market. Of the top 10 BPO destinations in the world, five are in Asia, with India's dominant share ensuring that nearly 26% of South Asia's exports come from services. Within services, the key segments are business process outsourcing and short- term migration.
The BPO industry in India doubled in size last year, to $6.3 billion, and is expected to clock 37% annual growth over the next five years. Large multinational companies have demonstrated their growing confidence in Call Center Outsourcing and in India as an outsourcing hub, by signing multi-million-dollar, long-term BPO contracts with trusted Indian outsourcing service providers.
Offshore outbound telemarketing services is one of the key services offered in Outsouce2india through its highly sophisticated call centers. O2I's telemarketing services can help you in building leads, customer databases and also help you in finding new customers.
When global companies outsource telemarketing to O2I, they benefit from significantly lower costs, proven process quality and access to a trained, computer-literate, college-educated workforce with good presentation and communication skills.
Our experience across a number of industries has provided us with the ability to customize our inbound telemarketing service to suit any situation, any business, any industry:
Outsource2india's offshore telemarketing services include:
Even before our team starts work on the project, we have an established set of steps to help us understand your needs better.
Every outsourced telemarketing campaign is preceded by thorough briefing and intensive audio and video-based training. Our agents and managers are familiarized with the product, the accents and the environment in which they are operating, to ensure success of the telemarketing campaign.
Customers are also given secure view-in and listen-in options which give the added benefit of transparency and quality control. Expand Your Business to a Dream Country through Telecalling. If you want to grow your business and strengthen customer relationships while focusing on core activities, outsource your telemarketing requirements to India.