Outsourcing Telemarketing Services to India

India accounts for over 40% of the global BPO market. Of the top 10 BPO destinations in the world, five are in Asia, with India's dominant share ensuring that nearly 26% of South Asia's exports come from services. Within services, the key segments are business process outsourcing and short- term migration.

The BPO industry in India doubled in size last year, to $6.3 billion, and is expected to clock 37% annual growth over the next five years. Large multinational companies have demonstrated their growing confidence in Call Center Outsourcing and in India as an outsourcing hub, by signing multi-million-dollar, long-term BPO contracts with trusted Indian outsourcing service providers.

Offshore Telemarketing Services to Outsource2india

Offshore outbound telemarketing services is one of the key services offered in Outsouce2india through its highly sophisticated call centers. O2I's telemarketing services can help you in building leads, customer databases and also help you in finding new customers.

When global companies outsource telemarketing to O2I, they benefit from significantly lower costs, proven process quality and access to a trained, computer-literate, college-educated workforce with good presentation and communication skills .

Telemarketing Services

Outsource2india's offshore telemarketing services include:

• Telemarketing lead management
• Lead Generation Services
• Decision Maker Contacts
• Appointment Setting Services
• Debt Collection Services
• Database Services
• Market Intelligence Services
• Product Promotion
• Research Surveys and Polling
• Customer Satisfaction
• Telephone and Web Based Business Development
• Up Sell/Cross Sell Campaigns
• Direct Mail Follow-up Services
• Seminar Population

Why use telemarketing?

Apart from telemarketing products, India's offshore call centers also offer many other inter-related services such as:

• Telebanking
• Direct response television
• Customer service management for international banks, software firms, telecom service providers, credit card companies etc.
• Airline ticketing and reservations
• Database cleansing and updating
• Third party verification
• Record verification
• Fraud detection /prevention Calls
• Welcome / thank-you calls
• Continuity sales calls
• Any kind of message delivery

Industries That We Serve

• Retail
• Software / IT / ITES
• Broadcasting
• Food
• Online Printing
• Healthcare
• Real Estate

How are outsourcing concerns and cultural differences handled?

Every outsourced telemarketing campaign is preceded by thorough briefing and intensive audio and video-based training. Our agents and managers are familiarized with the product, the accents and the environment in which they are operating, to ensure success of the telemarketing campaign.

Customers are also given secure view-in and listen-in options which give the added benefit of transparency and quality control. Want to grow your business and strengthen customer relationships while focusing on core activities? Outsource telemarketing to India.

Contact Us for Telemarketing Services.