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A U.S. based IT company had launched an IT product, targeted at mid-sized companies in the U.S. market. Being a new product, the customer wanted to create awareness about it. We pitched in with our B2B outbound call center services and helped the company create awareness as well as generate leads for the new product.
Read the case study >We helped a leading a manufacturer of precision equipments generate leads through a combination of services such as pre-sales qualification and B2B sales lead generation.
Read the case study >A renowned company, which specializes in providing a host of IT applications and add-ins, used the services of our inbound technical helpdesk. Our call center agents succeeded in resolving all the technical queries that were received.
Read the case study >Our outbound telemarketing services helped a leading retail giant create awareness among its customers about the festive offers at its retail outlets. All the customers of the company were contacted successfully, within a short turnaround time.
Read the case study >Our CATI (computer-assisted telephone interviewing) services helped a company (a worldwide leader in providing internet media and market research solutions) conduct 500 surveys within a very short turnaround time. Our customer benefited from 30% cost savings and increased productivity.
Read the case study >A leading US-based network security information management product company was looking for 24x7 product support services. We helped this company reduce costs significantly by setting up support operations such as voice support, chat support and e-mail support. Our services resulted in improved customer satisfaction and reduction in operating costs.
Read the case study >A company (a leader in market research solutions) availed our CATI services to conduct 500 surveys of parents and children (aged between 6 and 17 years) across all the Australian states and develop a B2C database. We met the customer's requirements within a quick turnaround time of 4 weeks, ensuring that the project was completed within the estimated budget.
Read the case study >A leading general insurer in the UK wanted to expand the operations of its captive offshore BPO center in India. Through our business continuity services, our customer benefited from seamless expansion, increased efficiency and 99.99% reliability. The company also benefited from our consistent, high levels of quality and efficiency.
Read the case study >A leading health insurance provider in the state of North Carolina wanted to distinguish its offerings among a large number of products / services available in the market. For this, we used a survey methodology that involved a blind phone survey, where no specific mention of our customer was made. The CATI team at Outsource2india completed the project 1 week ahead of the deadline with an accuracy level of more than 99%.
Read the case study >Outosurce2india successfully addressed the customer support woes of a leading pharmaceutical company. Our customer faced problems in the areas of response time and missed significant sale opportunities. With our efficient customer support services, we significantly increased the levels of efficiency and customer satisfaction for our client. We were also able to reduce costs by upto 40%.
Read the case study >A leading IT services company required extensive hand-holding on BPO platform management. They wanted an IT support team specific to BPO platforms and also wanted to improve their support turnaround time. We provided a dedicated team of IT support staff that had expertise in Oracle DBA, BPO platforms and operating systems. Our services resulted in a significant increase in productivity.
Read the case study >Contact us with your outsourcing requirements.
Key Differentiators
Case StudiesPricing is a critical factor to consider before outsourcing. Our pricing model allows you to keep your costs in control.
Read the case studies to know how we helped several companies with our data entry and related services.
