Customer Testimonials from Outsource2india

I first only exposed them to the basic demographic function, which they picked up on very quickly. Within a month, I had released front end charge creation for several types of accounts to them. Over the past, I have found them to be very accurate and responsive, which has freed up my staff to pursue more direct tangible activity, (customer service, A/R, etc.) on behalf of my customers. Just this past month of January 09, I made the decision to increase my commitment and work volume, to include payments and denials posting.

With the proper supervision and direct communications between my account managers and their staffers, we have experienced accurate postings across all accounts, daily reports of all postings activities, and direct lists of pending transactions, to include local data insufficiencies.

I have been encouraged by their timeliness and consistency and plan to increase my utilization of their services. I can't imagine that my experience is unique and would expect that their training, staff and internal processes are such that they would be able to execute for another company in much the same fashion as they have for us.

Based on our experiences to date, I would not hesitate to recommend them to another company.

Outsource2india provides a reliable and efficient medical billing service. They have helped improve collections and lower receivables for my clients.

Your team has done a good job.

The quality of your work is outstanding. Seems the people you have on our tasks are knowledgeable about the process and are doing a good job on following through on things. Overall great job and we appreciate all the help.

As you aware I was very hesitant to send our work "offshore", your company has put my mind at ease. Through the past several months I have been very pleased with our successful relationship and would not hesitate to recommend the billing services to any provider, large and small.

Your billing team has conformed to our billing policies and has carried out all tasks in a timely manner which has exceeded our expectations. I am very convinced that my company can now provide exceptional services to our clients and we can offer unlimited services to many different types of providers.

I utilize Outsource2india exclusively as my "virtual secretary." The quality of work is excellent and the turnaround time is impressive. I often forward a document to them at the close of business one day and have the work product proofed, corrected, and waiting in my inbox at the start of business the following morning.

Utilizing Outsource2india is a very cost effective solution to securing necessary secretarial support as we pay for only the service provided when needed, at a very reasonable rate, and do not have to deal with employee management issues and related benefit and other employee costs in the process.

Thank you for the hard work and dedication of your team. As the Medical Director, I utilize key 'Vital Factors' in measuring the progress and profitability of our company. One such Vital Factor is the aging reports. When aging reports reflect growing AR's, especially those above 90 days, this becomes a concern to me. This means that we are aging our dollars and not collecting. In the past with my staff here, I have had to deal with this issue quite a bit. It has always been a positive and negative issue for me, sometimes they collect and sometimes they do not. But since I have contracted your team to handle the A/R's, the numbers are improving and most importantly so has the collection dollars. I am impressed at your team's thoroughness, persistence, and dedication to this task.

As such, my wife and I, have allowed posting of charges to move to your team. Once again, I am impressed with the thoroughness that you have given to this task. What is more important is the rapid nature of how you learned our 'insane' software and understood our methods. It is an understatement when I say that it is very wonderful to work with people who really understand what I am asking. This has been the largest challenge for me here with local employees.

Thank you and your team for the wonderful job you have done.

Overall, my wife and I are very happy and look forward to a long relationship with you and your team. Thank you.

O2I provides a reliable and efficient medical billing service. They have helped improve collections and lower receivables for my clients.

We have really enjoyed having O2I on our team. You guys have done an excellent job.
Thank you for all your hard work.

I wanted to compliment you and your staff on the quality of the resent work. The turn around has been excellent, the reports coming back on denials and unpaid dates is easy to follow, and your accuracy has been very good. At this time I am considering dropping the other India company because your overall quality has been measurably better. I will continue to move more of our work in your direction.

To date we have been very pleased with your services to date. Your staff always responds to our requests in a timely fashion and we have been impressed with the speed with which O2I has learned to use AdvancedMD.

Excellent! Beautiful! Thank you - I am very pleased and hope to do more business with you.

We have been working with you for 5 years and have seen significant results during this time. Starting with an Impact Analysis, our net revenue has increased consistently while our billing and administrative costs have been reduced by 17%. Last year, we actually increased receivables by 15%. We look forward to continuous improvement through the use of your rules based engine, outsourcing and practice management services.

We have contracted your services since October 2003. Our group utilizes the entire suite of services offered by you including electronic claims submission with pre-adjudication, electronic remittance with auto posting into the IDX system, scanning of superbills with auto posting of charges and follow-up collections management via your message center. Additionally, we have greatly benefited from a more sophisticated approach to coding of all COS services. The customized report generation of our practice data has also enabled me to better manage our organization.

Your ability to streamline and enhance my billing and collections, while allowing a feeling of 'supervision' through the internet access at no additional cost to the practice was really quite remarkable. The added benefit of pre-adjudication coupled with clean claim scrubbers helped to maximize my revenue stream. Additional value added services to prevent future billing errors, while maximizing current charges added an additional level of expertise to the experience.