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  • Reduced development costs by 50%
  • Low risk delivery model
  • Experienced programmers
  • Expertise in building fully integrated systems
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"We have been working with Outsource2india since 2009 on several IT projects. When we decided to develop an iPhone app for our clients’ use, we turned again to Outsource2india. ....
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Increase sales force efficiency with SugarCRM

SugarCRM is a customer relationship management application that comes in three versions: Sugar Open Source, Sugar Professional and Sugar Enterprise. The open source version contains over 85% of the functionalities of the commercial versions. Many medium sized and large companies with a growing sales and CRM teams have realized the benefits of efficient management of customer relationships though SugarCRM.

Your company can also implement SugarCRM to increase operational efficiencies, streamline CRM functions and make your inside sales and customer support teams more productive. You can utilize the open source version and customize it to meet your needs. Outsource2india can help you in building a powerful CRM application with selected features at a very low cost. This solution can be deployed on almost any environment. With expertise in Linux, Apache, MySQL and PHP, our SugarCRM development team has worked on many simple and complex customization assignments for global clients.

Advantages of deploying SugarCRM to automate the sales force:

  • It can be used online on-demand (as an SaaS), or downloaded for on-premise use
  • Get insight into the performance of the sales team
  • Easy for sales force collaboration and reporting
  • Minimize downtime and increase productivity
  • Users can easily adapt to the CRM with customizable interface and user-friendly features
  • Modular nature of the SugarCRM enables easy customization and add-on feature implementation
  • Total information security

Some of the capabilities offered by SugarCRM:

  • Sales management: Tracking and sharing opportunities, account management, coordinating activities, monitoring, team management, dashboards, mobile solutions, communication collaboration, etc.
  • Marketing automation: Lead management, campaign management, email marketing, sales collateral, campaign tracking, etc.
  • Customer support: Case management, bug tracking, knowledge sharing, issue escalation, etc.
  • Reporting: Customer segmentation, campaign effectiveness, sales opportunities, customer satisfaction, pipeline visibility, etc.
  • Collaboration: Activity management, project management, document management, content syndication, customer self-service, etc.
  • Administrative tools: SugarStudio, workflow management, access control, module loader, etc.

Outsource2india’s SugarCRM development services:

Deployment: Our team can help you in complete implementation and configuration of your SugarCRM version.

Upgrade: We can help you in shifting from an old SugarCRM version to a newer one, or your other CRM application to SugarCRM without losing any critical customer data.

Customization: We at O2I, can add modules and customize the features of the packaged Sugar open source to meet your business requirements.

Support: We can enable efficient maintenance support for your SugarCRM to increase performance and availability while minimizing downtime.

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Find out about O2I’s 5-step outsourcing process that ensures smooth transition and high-quality delivery.

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