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Software Development in the Telecom Sector

The need for IT services within the telecom sector has been steadily increasing over the years, especially with the demand for telecommunication services.

At outsource2india, we offer an array of software development services within the telecom and networking sectors.

Our services include the development of telecom software solutions, testing, implementation and maintenance of the developed telecom software solutions.

Depending on your requirements, we offer turn-key solutions, (for fixed requirements) or time and material solutions (for more dynamic requirements).

We offer a productized service – a component based Element Management System and Network Management System for equipment vendors. It consists of a set of pre-built scalable NMS components addressing the generic Topology and FCAPS functionality (source and binary) Network views (map/shelf/tree) and North bound interfaces (CORBA, XML, SNMP, TL1 etc.).

It manages the following network elements-

VoIP Gateways
Cable Telephony equipment
Soft Switches

The following diagram shows our areas of expertise (highlighted in purple) within the component based Element Management System and Network Management System.

This productized service has the following features-

TOPOLOGY

Extensible Relational Object Model
Map View
Automatic Geographical Placement
Switch View
Context-Sensitive Menu framework
Easy Interoperability

FAULT

Alarm Management
Alarm Consolidation
Alarm Filtering
Alarm Correlation
Alarm Propagation
Alarm Escalation
Alarm Forwarding
Log Management

CONFIGURATION

Software Management
- Software Upgrading
- Software Backup
Inventory Management
Service Activation
Scheduled Configuration
- Scheduled Upgrade
- Scheduled Backup
Off-line Configuration
Synchronization

PERFORMANCE

Performance Monitoring & Scheduling
Schedule Management
Trend Analysis
Scheduled Reporting (In both text & Graphical format)
On Demand Reporting (In both text & Graphical format)
Thresholding support – Fault Detection

SECURITY

Authentication
Role based Authorization
Data-level Authorization
Intrusion detection & recovery
Standards Based (JAAS)

To better integrate our productized network management system with your requirements, we provide the following services -

Software development services that customize the product to suit your requirements.
Requirement analysis and creation of functional specifications.
A formal technology transfer program to train your team on NMS components.
Integration of your NMS with leading OSS vendors.
On site team to deploy your NMS at service provider locations.
On going maintenance and upgrades of your NMS.

In addition to our productized NMS, we also have expertise in the areas highlighted in purple-

Workflow Management

We also offer telecom software solutions at these levels -Element Management Systems, Network Management Systems, Service Management Systems and Business Management Systems.

ELEMENT MANAGEMENT SYSTEMS

We have expertise in VPN, Class 5 Centrex, and VOX

NETWORK MANAGEMENT SYSTEMS

Our productized service (described above) has solutions for Testing services, Fault, Configuration, Accounting and Performance.

SERVICE MANAGEMENT SYSTEMS

SP to SP Gateway
Service Activation/Management
- Order management
- Inventory
- Provisioning
- Subscriber self provisioning
- Flow through/real time provisioning
- Network element modeling
- Validation & scheduling
- Service activation
- Failure handling & recovery, etc

BUSINESS MANAGEMENT SYSTEMS

Customer care

Order entry
Order Status Display
Customer Profile
Customer self service
Customer data (accounts/ contracts)
Product configuration

Billing

Modeling of billing systems
Billing system interfaces and synchronization

If you require customized telecom software solutions, or if your needs match any of our services described above, please contact us here. Our Client Engagement team will contact you within 24 hours.