Software Services in the Telecom Sector
Customer Testimonials
"The wonderful team effort of Outsource2india helped me create new hopes for my industry. With their professionalism, prompt response and courteous service, I was able to design wonderful and innovative web applications that will break new ground in the logistics industry. My experience was positive and unsurpassed. I am looking forward to develop my next project with the wonderful team at Outsource2india. I truly am grateful for their presence in my professional life...Doing business has never been so efficient and so pleasant! Thank you to all of you."
Myriam T. Ellis-Clarke.
CEO of ePickuponline.com
The need for IT services within the telecom sector has been steadily increasing over the years, especially with the demand for telecommunication services.
At outsource2india, we offer an array of software services within the telecom and networking sectors.
Our services include the development of telecom software solutions, testing, implementation and maintenance of the developed telecom software solutions.
Depending on your requirements, we offer turn-key solutions, (for fixed requirements) or time and material solutions (for more dynamic requirements)
We offer a productized service – a component based Element Management System and Network Management System for equipment vendors. It consists of a set of pre-built scalable NMS components addressing the generic Topology and FCAPS functionality (source and binary) Network views (map/shelf/tree) and North bound interfaces (CORBA, XML, SNMP, TL1 etc.).
It manages the following network elements-
- VoIP Gateways
- Cable Telephony equipment
- Soft Switches
The following diagram shows our areas of expertise (highlighted in purple) within the component based Element Management System and Network Management System.
This productized service has the following features-
TOPOLOGY
- Extensible Relational Object Model
- Map View
- Automatic Geographical Placement
- Switch View
- Context-Sensitive Menu framework
- Easy Interoperability
FAULT
- Alarm Management
- Alarm Consolidation
- Alarm Filtering
- Alarm Correlation
- Alarm Propagation
- Alarm Escalation
- Alarm Forwarding
- Log Management
CONFIGURATION
- Software Management
- Software Upgrading
- Software Backup - Inventory Management
- Service Activation
- Scheduled Configuration
- Scheduled Upgrade
- Scheduled Backup - Off-line Configuration
- Synchronization
PERFORMANCE
- Performance Monitoring & Scheduling
- Schedule Management
- Trend Analysis
- Scheduled Reporting (In both text & Graphical format)
- On Demand Reporting (In both text & Graphical format)
- Thresholding support – Fault Detection
SECURITY
- Authentication
- Role based Authorization
- Data-level Authorization
- Intrusion detection & recovery
- Standards Based (JAAS)
To better integrate our productized network management system with your requirements, we provide the following services -
- Software development services that customize the product to suit your requirements.
- Requirement analysis and creation of functional specifications.
- A formal technology transfer program to train your team on NMS components.
- Integration of your NMS with leading OSS vendors.
- On site team to deploy your NMS at service provider locations.
- On going maintenance and upgrades of your NMS.
In addition to our productized NMS, we also have expertise in the areas highlighted in purple-

We also offer telecom software solutions at these levels -Element Management Systems, Network Management Systems, Service Management Systems and Business Management Systems.
ELEMENT MANAGEMENT SYSTEMS
We have expertise in VPN, Class 5 Centrex, and VOX
NETWORK MANAGEMENT SYSTEMS
Our productized service (described above) has solutions for Testing services, Fault, Configuration, Accounting and Performance.
SERVICE MANAGEMENT SYSTEMS
- SP to SP Gateway
- Service Activation/Management
-Order management
-Inventory
-Provisioning
- Subscriber self provisioning
-Flow through/real time provisioning
-Network element modeling
-Validation & scheduling
-Service activation
-Failure handling & recovery, etc
BUSINESS MANAGEMENT SYSTEMS
Customer care
- Order entry
- Order Status Display
- Customer Profile
- Customer self service
- Customer data (accounts/ contracts)
- Product configuration
Billing
- Modeling of billing systems
- Billing system interfaces and synchronization
If you require customized telecom software solutions, or if your needs match any of our services described above, please contact us here. Our Client Engagement team will contact you within 24 hours
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