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Business Applications for Mobile Phones
The mobile phone has become an increasingly indispensable device for business users. E-mail was one of the first applications that pretty much revolutionised the mobile applications space, when Blackberry launched the e-mail service first.
The industry has come a long way since then and business users can now raise an invoice at their fingertips, or check-in to a flight using their phone. The possibilities are endless, and as large as the wish-list. Business applications on mobile phones improve productivity, save time and money, and offer convenience as never before.
With the availability of a wide variety of hand-held devices, right from basic mobile phones, smart phones and now tablets, there is now an application for every business user – right from a person on the field to the top management. Business applications are available as off-the-shelf products, or as customized solutions from various vendors. Often service providers, product /application development companies, system integrators and/or the mobile phone manufacturer may tie-up to offer a gamut of solutions for the mobile space.
Business apps for mobile phones can be:
- Off-the-shelf products
- For example, E-mail, Instant Messengers, Scanners, Schedulers, Translators could be plug-and-play applications
- Cross-Industry or Industry-Specific
- For example, communication applications or Search for hotel/airline bookings
- Custom offerings
- For example, a mobile-enabled CRM solution
Business Apps for mobiles can be as versatile as you want them to be, and will depend on the requirements. Some of the considerations while developing these applications include adapting an application to specific business scenarios, target audience, user interface design, platform and specific compatibility issues.
Categories of business apps for mobile phones
Office Productivity
Applications
Generic applications, such as Calendars/Schedulers, or applications specific to the organization such as Time/Expense trackers
Calendars, Calculators, Directory services (both internal and external), Business Card Readers, Time and Expense trackers, Schedulers, Notes, Tax Calculators, and the like.
Travel
Applications
Travel related services such as location-based services, translation, navigation, reservations, check-ins etc.
Hotel/Airline search/reservations, GPS Navigation and Maps, Location-based services (restaurant searches based on your location), Departure/Arrivals board for airlines or Flight Status trackers, Travel Organizers, Translators etc.
Enterprise-specific
Applications
A wide variety of enterprise-specific business functions can be enabled on the mobile phone. These would depend on the needs identified in the enterprise, and the users who need such information. Essentially, these are business-enabling apps.
Approvals, Time and Expense tracking, Help desk, Document Management, Sales and Service, ERP functions such as warehousing, inventory control, invoicing, Business Intelligence apps and Dashboards, Sales Force automation, Field Force management.
Business Tools
and Utilities
Tools and Utilities form a vital part of any business, and we need them as much on mobile phones as other devices. These may be generic or phone / provider-specific.
Mobile fax, Scanners, Security tools such as data protection and virus scanners, Currency and Time Converters, World clock, Memo pads, Virtual assistants, Call Blockers and the like.
Communication
Applications
Communication applications are useful for just about any business user, and the push e-mail service offered by many providers/telecom companies is one of the most popular uses of a smart phone even today. These now apply across industry, and especially for users who are on-the-go.
E-mail, Social networking clients, Instant Messenger clients, Mobile Web and Internet Browsers, On-Device Portals, News & Information clients, Video conferencing, Meeting centre, Contact Information applications and so on.
For example, a business user could use a meeting centre application to connect to an online conference directly from their smart phone. The application could pick out the dial-in numbers for a conference and let the user dial-in directly from the phone.
With the increasing capability of smart phones, the kind of applications that you can have on a phone is diverse – but the challenge would be to develop applications which deliver right and relevant information, with convenient user interfaces, and which are available on a multitude of platforms.
The O2I team understands the challenges in mobile application development, and has the expertise to overcome them. If you would like to outsource mobile application development services to O2I, please fill our inquiry form and our Customer Engagement Team will contact you within 24 hours.
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