Outsource Human Resource Management to O2I

An increasing number of major businesses are outsourcing their human resource operations today. Some of the services on offer are Payroll operations, benefits administration, employee data records and management, asset management services.

Why outsource HR operations to India?

One of the reasons to outsource HR operations is to streamline processes and make them more transparent to employees. Technology is usually a key enabler in achieving this transparency. It also helps preserve the sanctity of information between employee and employer.

Indian Internet IT service companies (software and web developers) are considered a viable outsourcing option today. What they offer is a strategic initiative to cut costs and access to intellectual capital not available in-house.

The increasing emphasis on customer response activities in the West have made Indian outsourcing service providers reinvent themselves and extend their web development activities to ASP (Application Service Providing) and other high-end outsourcing solutions.

Comprehensive HR outsourcing services that you can outsource to O2I:

Maintenance of personnel records
Annual review and revision of employee handbook
Audit of HR strategies, policies and procedures
Implementation of employment/termination procedures
Job description process
Exit interviews
Employee development program
Performance management process
On-site support
Employee retention programs
Long term incentive/equity stock option programs
Employee Morale Building
Compensation plan review

Recruiting services

Retained Search
Job Description Development Strategy
Ad Placement
Applicant Screening
Reference and Background Check
Candidate Interviews and Recommendations
Development and Coordination of Offer
Integration of New Hire

HR management services

Compensation plan review and analysis
Culture development
Due diligence/Acquisition planning
Incentive and retention programs
Executive Coaching
Succession Planning

Benefits administration

Brokerage Services
Custom Benefit Plan Strategies and Design
Benefit analysis, cost control and reduction recommendations
Development of Employee Communications
Eligibility and Enrollment Services
Employee claims resolution
Monthly invoice audit and reconciliation
On-line employee access to benefits information

Payroll services

Employee self-service features
Payroll processing and reporting
Payroll tax reporting
Time off tracking
Online benefits enrollment

Measures of successful outsourcing

The HR department traditionally has been a cost-consuming function, but is now slowly contributing significantly to a company's bottom line. This has led to outsourcing tasks like payroll, benefits, education/training, recruiting, personnel administration, organizational development and workforce management.

The outsourcing market is beginning to see HR as a preferred choice. A Gartner Focus Report (Outsourcing: Time to Deliver Results) echoes that thought: "Only those companies ready to address the necessary transformation of their HR processes will find that outsourcing will bring access to world-class processes, competitive advantage, and increased shareholder value."

Technology compatibility, confidentiality and cost are other challenges that both sides must work on. Mutual trust is critical, as it's a long haul commitment. It is imperative that senior management are involved right from the beginning and also drives the initiative. In addition, a clear understanding of requirements and expectations from both sides is an important platform in building the relationship. Compatibility in culture and values along with an open and flexible approach go a long way in ensuring that the outsourcing venture is a successful one.

A few measures that would help the outsourcing relationship remain contemporary and relevant are:

Saving process time and cost
Levels of satisfaction
Updates on mandatory practices
Effective implementation of workflow and policy changes
Continuous feedback mechanisms

Please contact Outsource2india here with your outsourcing requirements.

Discover more about how outsourcing HR services to O2I can give your organization a competitive edge.