What can be outsourced to India?
Organizations today are realizing the importance of the holistic approach to IT strategy, where information is regarded as an essential tool for furthering business. However, these skills may not be available to you in-house. By outsourcing, you can get access to specialized and professional services. If you've been tearing your hair wondering how to find someone to write XML for you or to update your website or answer customer queries, don't give up. You'll find that India is well-equipped with qualified and experienced people to provide IT services and IT enabled services.
Outsource2india (O2I) is located in Bangalore, the silicon valley of India. At Outsource2india, we provide an entire range of high-quality and technology-driven services that can give your organization a competitive advantage! Outsourcing to O2I can help you save on time, effort, manpower and infrastructure and at the same time give you access to skilled and professional services. Outsource to O2I and increase your revenue, productivity and delivery time.
The following are a list of services that you can outsource to India.
IT and Software Services
- Software development services
- Application development and management
- Re-engineering
- Conversion and migration (across platforms/ languages/ versions)
- Data warehousing and mining
- Embedded systems
- E-commerce applications
- Product Development
- Software Testing
- Maintenance Services
- Web Enabling Legacy Applications
Data Entry
- Data control audits
- Regular reporting of work systems
- Data entry software and validation tables
- Dispatch of data to the customer
- Double keyed data (when required by the customer)
- Proof checks
Programming
- C, C++, VisualC++, Java, Javascript, Java Beans, Java Server Pages (JSP), Enterprise Java Beans (EJB), ASP (Active Server Pages)
- Visual Basic
- Microsoft Access
- Novell Networking
- EDI and Integration
- Bar Coding and Hand Held Data Collection
- DOS, Windows 95/98/2000, Windows NT
- Business and Industrial Systems
- Support of spreadsheets, word-processing and various 3rd party applications
- PC hardware and services
IT-enabled Services
The following are a list of IT-enabled services.
Call Centers
- Help Desks - Electronic and voice help desk / Event tracking software
- Bookkeeping, Bookkeeping services
- Data entry india , word processing, mass e-mailing inbound and outbound communications
- E-mail services
- Teleservicing
- Telemarketing
Business Process Outsourcing (BPO)
- Enterprise Management
- Supply Chain Management (SCM)
- Customer Relationship Management (CRM)
Back-Office Operations
- Accounting: processing accounts payable services, accounts receivable services or general ledger
- Payroll
- Inventory
- Hardware maintenance
- Internal auditing
- Benefits management
- Benefits administration
- Health & Welfare administration
- Defined Contribution/ Defined Benefit administration and customer service
- Health claims administration
- 401(k) plan record-keeping
- Human resources
- Asset management and staffing
- supplement your existing e-business staff
- access both management and technical assistance on a long term or monthly basis
Infrastructure
- Communications and messaging
- Upgrading and configuring message management software
- Launching an XML strategy
- Integrating e-business messages with CRM, ERP and legacy systems
- Managing change as your e-business programs and business systems evolve
- E-business operations
- Management and day-to-day operation of EDI infrastructure
- Creation and management of a new XML strategy
- E-marketplace development
- ERP integration
- Communications monitoring
- Trading partner management
- Order processing
- Workflow enhancement, evaluation and benchmarking
- Application hosting
- System implementation and integration
- System maintenance
- Upgrades
- Backups
- Disaster recovery
Communications and Networking
- Telecommunications
- Computer telephony
- Internet telephony
- E-solutions
Media and Entertainment
- Advertising
- Film-making
- Animation
- Printing and publishing
- Consulting services
- Photography
Web Development Services
- Portals
- E-commerce consulting
- E-business IT consulting
- Domain registration
- Website design and redesign
- Website promotion
- Web-enabled applications
- Website maintenance
- Web hosting
Operations
- E-marketplaces
- Web applications
- XML and EDI operations
- Implementation assistance
- Security administration
- Monitoring data traffic
- Generating activity reports
- Troubleshooting problems
- Creating any necessary maps
- System support
- Help desk
Relationship Management
- Customer Care Services
- Customer acquisition
- Customer activation
- Customer retention
- Cross-selling/up-selling
- Inside sales
- Surveys and polling
Community Management
- Managing your ongoing partner relationships
- Opening e-business channels with new vendors and customers
- Meeting with partners
- Defining e-business requirements
- Establishing the rules of play
- Educating them on benefits, security measures and day-to-day procedures
Medical Transcription
- Patient history and physical reports
- Clinical notes
- Office notes
- Operative reports
- Consultation notes
- Discharge summaries
- Letters
- Psychiatric evaluations
- Laboratory reports, x-ray reports and pathology
On-site Services
- On-site assistance
- System setup and testing
- Software installation
- Preventive maintenance
- Communications and network testing
- On-site and depot hardware repair
Outsource to India
These are just samples of several outsourcing services that are available in India. Outsource2india is one such service provider in India, who can provide you with a wide range of services. Outsource to O2I and increase your business value!
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