IT services are the lifeline of every organization. Issues with your IT services can bring the whole business to a standstill. To protect from unexpected service disruptions caused due to weather turbulence, power outages, political events, or virus outbreaks, organizations need to create a fool-proof business continuity plan that ensures uninterrupted business operations, no matter the disruption.
At Outsource2india, we are a premium provider of IT service continuity management services in India and abroad help organizations, big and small, predict, prepare, and protect their businesses from all upcoming and unwanted crises. Powered by robust tools and the latest technological inventions, our proactive and reactive IT service continuity management (ITSCM) process is geared at detecting and mitigating critical system errors and process failures within an organization, helping it to become resilient to disruptions and service issues.
Our IT Service Continuity Management Services
Outsource2india is one of the premier and most sought-after IT service continuity management service providing company offering its expert services to a large number of clients both in India and abroad. We use a professionally recognized and comprehensive IT service continuity management ITIL approach to help organizations identify, manage, and remediate all the potential risks and threats that could have a serious impact on the productivity and functionality of their business. Along the way, we also empower them to bring down disruption to an acceptable level and chalk out an effective recovery plan for business processes if a disruption occurs.
Our range of services include -
Business Continuity Planning
Through 'what-if' analysis, we plan and define a holistic business continuity plan that can help you restore your services and business processes after they have been disrupted by disasters. Our experts create, test, and implement a step-by-step recovery plan that includes triggers, processes involved, and people or departments that would get affected by the disaster. We also co-create backup and recovery plans to prevent loss of data and/or business.
Disaster Impact Analysis
Our expert analysts can help you understand and quantify the impact a disaster could have on your services. It includes -
- The degree of damage caused by the disaster
- The extent to which the service disruption would occur
- The services that can run or continue to operate at minimum acceptable levels
- The time required to bring the services back to normal
Business Continuity Management
Through our ITSCM services, we help ensure uninterrupted service delivery and business continuity even during the time of disaster. Our IT service continuity team can help you detect and mitigate risks much before they could affect the functioning of your organization. We can also help you bring down your business processes to an acceptable level to keep them up and running and lay down a plan for effective and quick recovery after the disaster.
Benefits of IT Service Continuity Management
By detecting and preventing IT issues early on, IT service continuity management services help organizations to -
- Keep vital services up and running, even during a disaster
- Mitigate events before they could damage or impact business processes
- Recover quickly from accidents and disasters
- Outsource critical business functions to service providers for uninterrupted productivity
- Keep teams prepared for unforeseen events or disasters
- Protect business from losing sales or customers
Our IT Service Continuity Management Process
At Outsource2india, we follow a comprehensive process to protect and safeguard your business assets from accidents and disasters. Our team of experts creates a holistic contingency plan that allows you to quickly react and recover from an unforeseen event, preventing loss of business and productivity.
Our end-to-end process includes -
01. Identification of Services and Assets
Before creating a fool-proof and all-inclusive contingency plan, we gather complete information about your line of service and critical business assets that could get affected during the service disruption
02. Detection of Risks and Threats
Our IT service continuity recovery team then gets down to detecting and identifying all risks and threats that may lead to loss of service or complete process failure. These usually include power surges, power failures, loss of internal or external ICT services, viruses, accidental damage, technical issues, and more
03. Creating a Fool-Proof Contingency Plan
Our specialists then strategize a comprehensive and all-inclusive contingency plan that should be implemented at the time of the accident or disaster. They create complete information of the services that your organization heavily depends on and the sequence in which these services should be restored. They also identify ways to reduce the risk of disaster and backup your files and documents to prevent data loss
04. Enforcing the Plan
Once properly developed, tested, and proofed, our experts then apply the service continuity plan across your organization, communicating and educating your team on how to control and coordinate activities when a disaster strikes and ways through which they can access their apps and services to ensure uninterrupted business continuity
Other Services You Can Benefit From
Why Outsource IT Service Continuity Management Services to Outsource2india?
O2I is a leading IT service continuity management service providing company offering its expert ITSCM services to a large number of clients across the world. Led by an expert team of IT service continuity managers, we help clients predict and stay prepared for all the crises as well as ensure complete business productivity by minimizing the impact of disasters on business operations. Our on-demand and predictive business continuity plans seamlessly fit into your operations and provide a structured, scalable framework for hassle-free business operations.
Outsourcing IT service continuity management services to Outsource2india offers you the following benefits -
We offer our ITSCM services at extremely affordable rates. Our budget-friendly pricing makes our services easily affordable by organizations big and small.
Instant Access to Certified Experts
As a premium IT service continuity management service provider, we are powered by a team of experienced and expert service continuity managers who plan and process disaster recovery policies for each risk scenario to keep you fully covered and protected. From planning to assigning roles and responsibilities to performing mock runs, they do everything to fool-proof your ITSCM plan and ensure that minimum-to-no damage is caused when the disaster strikes.
Use of Latest Technology
We leverage the latest technological solutions and software to perform predictive analysis and simulate a disaster scenario. Our cutting-edge solutions help you to quickly and expertly predict your recovery needs.
We customize our ITSCM plans as per your region, line of business, and specific process requirements. We ensure complete help and support as you want and whenever you want.
Quick Service Delivery
We understand the need for an ITSCM plan for the smooth and uninterrupted functioning of your business. That's why we make sure to provide you with an effective and all-inclusive plan well within the promised timeline.
24/7 Service Support
Our service executives are available 24/7, 365 days a year to help you with all your queries and concern. Their round-the-clock presence and support ensure the uninterrupted functioning of your enterprise.
Complete Peace of Mind
With us, you never have to worry about business disruption. With comprehensive disaster management and recovery strategies, we can keep your business up and running, always.
Customer Success Stories
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Outsource2india developed an iOS-based task management app integrated with CometChat to let users exchange texts, audio, and video files. The app allowed users to obtain real-time updates on profiles and images and where image quality remained the same even at 100% magnification.Read more
Outsource IT Service Continuity Management Services to Outsource2india
I want to thank you for the professional way in which you are managing the project and meeting our deadlines.CEO,
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Minimize business disruption and determine all the potential issues and recovery requirements with Outsource2india's ITSCM services. Our expert analysts use predictive analysis techniques to create a comprehensive business continuity strategy and timeframes that can help you avoid business outages and mitigate all kinds of service disruptions that tend to bring down your work and productivity. Our comprehensive solutions and stellar support can help you plan, process, and prevent everyday disasters that tend to affect the lives of your employees and customers.
So come, unleash the power of O2I's 360ITCSM and streamline your service management processes in the most hassle-free manner. Simply let us know your disaster management requirements and we'll get back to you with a customized plan tailored just for you.
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