The client is a leading publisher of magazines in the cybersecurity domain. The publishing company was formed by passionate cybersecurity professionals to share leading-edge insights and real-world stories. The publishing company also awards the best innovations, products, and services in the IT industry.
The client wanted us to reach out to cybersecurity companies from across the world through cold calling. Through cold calling, the client wanted to gauge the interest of the relevant decision-makers and schedule appointments for further discussions on the value-added services provided by the publisher.
The challenge was to hire and train the right candidate within a quick turnaround time and for the candidate to be successful in the cold calling.
O2I shortlisted and onboarded a call center executive from its delivery center in the Philippines within 10 business days. The executive also produced results right from the first week.
The client was very satisfied with the agent and the results of the cold calling and decided to expand the team size to two full-time agents. The client also referred us to his connections in the same industry, resulting in us doing business with two more clients that were referred. Our existing contract with our client has also been renewed and it has become an ongoing engagement.
Outsource2india is a leading provider of cold calling services as well as a full spectrum of other call center services, including inbound and outbound call center services, among others. We cater to clients from all across the world and from every industry and have 23 years of experience in successfully contributing to the success of our clients. Our team of call center agents are highly experienced and carefully chosen so that you receive only the best when you partner with us.
If you are looking for cold calling services, or other call center services, get in touch with us today!