Cultivate Call Center Service Excellence with 24/7 Customer Support

Outsourcing insurance services can be complicated, especially if the pricing structure is not transparent or when client requirements and cost expectations aren't managed properly in the beginning. Our pricing for insurance services is not only competitive, but also scalable and of the highest quality. Furthermore, our prices are fully customized according to your business requirements and budget.

Our rates of insurance services are flexible and without any hidden surprises. The indicative rates of our back-office support are -

Factors that Determine Our Pricing Structure for Insurance Back-Office Services

To provide you with a comprehensive and transparent price quote, pricing for back-office support is calculated based on several variables including -

Hourly Rate:

Our hourly rate is the most competitive in the industry and is based on the type and complexity of task. This is more suited for lower volumes of work, or when work availability is sporadic in nature.

Project-Based Pricing:

We can provide you with a customized and highly competitive pricing plan for your project after carefully assessing your requirements.

Full Time Equivalent (FTE) Rate

We can provide you with a dedicated resource who will work full time to handle your requirements. Our resources are carefully selected based on qualifications, experience, and skillset.

• Contractual terms
• Skill requirements of our insurance professionals
• Volume of work and weekend support
• Project completion time
• Project complexity
• Deployment of support staff and technology

Insurance Back-Office Support Services We Provide

We have the experience, expertise, and resources to handle a wide range of insurance back-office requirements, including -

• Call center
• Data entry
• Software development
• Lead generation
• Handling customer queries
• Appointment setting
• Photo editing
• Data management
• Finance and accounting
• Research and analysis
• And much more

Why the Right Pricing Matters

At Flatworld Solutions, we know that in order to be competitive, we need to provide our clients with the highest quality services at the most competitive rates. Having been in business for over 19 years, we know exactly what it takes to ensure that all our services are delivered with world-class quality.

We are able to pass on significant cost benefits to our clients because we make use of high-quality and low-cost labor in our global delivery centers spread out across the world. We have also established modern infrastructure facilities equipped with all the tools and technologies required to provide the highest quality services at the most cost-effective rates. Simply get in touch with us and we will walk you through all the world-class services we provide especially for the insurance sector. We are certain that you will not find such high-quality services provided at the rates we offer.

Contact Us for Extremely Competitive Insurance Back-Office Support Pricing!

At Flatworld Solutions, we ensure that we provide nothing but the best infrastructure and manpower support for your insurance business processes at highly competitive rates. Contact us today to get customized pricing quotes and see how we can help you generate profits while streamlining resources and increasing your core competencies.

We are committed to protecting your privacy and take appropriate measures to maintain the confidentiality and privacy of data shared with us.

We Respect Your Privacy

• The information you provide on the website inquiry forms is securely and confidentially stored and processed.
• Your personal details (such as your name, telephone, fax number, and e-mail address), will be used only for communicating with you about our products and services.
• Your personal information will never be shared, leased, sold, or distributed to any third-party entities for marketing purposes without your prior consent.
• We employ appropriate technologies and processes to prevent unauthorized access, use, and/or disclosure of your personal information.
• In order to provide you with our products and services we may need to, at times, share your personal information with -
  • Business partners
  • Affiliates
  • Authorized service vendors and contractors

Your Information is Leveraged to Serve You Better (Cookies)

• Cookies are used on our websites to provide you with more personalized and effective user experience.
• We analyze the cookie-captured information only to help us improve our service offerings and website features.
• These cookies do not grant us remote access to your systems or to any confidential information you have not shared with us.
• We will never make any data related to your location or any other customer-centric information public.
• Cookies are stored and restricted to your browser or system memory. They can be disabled by changing your browser’s settings. But turning off cookies may prevent you from obtaining the full benefits of using our website.
• To understand more about cookies and how they are used, visit allaboutcookies.org.

Links to External Sites

• Any links on our website to external third-party sites are for your convenience only and should be accessed at your own risk.
• Flatworld is not responsible in any manner for the security features, content, or privacy policies of these third-party websites.

GDPR Compliance (For Visitors to our Website from the European Union)

• Basic identification details provided by you on our websites such as name, email address, company name, telephone number, and country, as well as web data like IP address, system location, and cookies are securely and confidentially stored.
• This information will be used only for communication with clients and potential customers about our products and services.
• We will not retain this personal information any longer than necessary to achieve the purposes defined in this privacy policy unless a longer retention period is specified by the law or for directly related legitimate business purposes.
• You may request us to provide copies of your personal information, how and where the data is stored , and the purpose of storing this data.

Changes to Our Privacy Policy

Flatworld will review, change or update our privacy policy as and when required. We will ensure that our updated privacy policy is made available on our website.