Forrester Report on a Trend: Specialists

Forrester has made a good observation in one of its recent reports. They claim smaller specialized companies are emerging. Yes we agree and guess that this is a major trend that will continue for a long time.

While the tier ones do have broad and deep capabilities across service lines, some customers prefer to work with smaller vendors, are not large enough to interest the tier one vendors, or require specialist skills that are better sourced from niche specialists. Fortunately, the Indian IT services market is maturing, fragmenting, and diversifying ? resulting in the emergence of numerous, qualified specialist players. Companies that understand the market, and not just the top five vendors in the market, can take better advantage of what it has to offer.