FAQs on Outsourcing Data Management Services to Outsource2india

Outsource2india, a pioneer in providing technology-driven data management services provides a wide range of data management solutions, which include, data entry services, transcription services, data processing services, data conversion services and catalog conversion services. Our accurate, efficient and reliable data management services have enabled our customers to benefit from increased productivity, greater efficiency, easy accessibility of documents and well-formatted documents. Outsource data management services to Outsource2india and we will covert your organization into a paperless company.

The following is a list of FAQs that customers ask, when outsourcing data management services to Outsource2india:

1. How can I send my documents to Outsource2india?

Outsource2india offers you multiple option for sending your documents to us.

• You can even ship or courier your documents to us. This method is not preferable unless it it for bulk data like catalogs and directories.

2. How do I access your server and upload my files?

At O2I, we will create an FTP site for you and give you the login and password details. We will also give you the path to which you can upload your files. With these details you can easily upload your files.

3. How will you send the documents back to me?

After completing the required data management service, we will send the completed files to you by using one of the following methods.

• We will upload the completed files on the secure FTP
• We will send the completed files as an email attachment
• In case we access your files from your web-based application, we will complete the work on the same application
• After scanning your hard copy documents into soft copies, we will either ship or courier the hard copies to you.

4. Do you offer a free trial offer on data management services?

Yes. We offer a free trial offer on all our data management services. You can avail of our free trial offer even before signing a contract with us. Based on the quality of our data management services, you can decide whether to outsource to us.

5. Do you use specialized software for converting different types of data?

Yes. We use specialized software to convert different types of data. We will decide on what software to employ depending on the type of project and the requirements of the customer.

6. What is the minimum TAT that I can expect from O2I?

Our fast turnaround time sets us apart from our competitors. When you outsource data management services to O2I you can be assured that your services will be delivered within a fast turnaround time. Our turnaround time depends entirely on the project and your requirements.

7. Will my documents be kept secure?

Yes. At Outsource2india, we take security, privacy and confidentiality very seriously. When you outsource data management services to Outsource2india, you can be assured of complete security. The following is a list of some of the security measures that we take at Outsource2india.

• All our data management professionals sign confidentiality agreements, service-level agreements and non-disclosure agreements at the onset of every project
• We have installed antivirus software and firewalls in all our systems. We update our systems with virus definitions on a daily basis
• We have restricted print permissions in our offices
• We have installed security measures to prevent the vandalism or theft of any data stored in our employees systems
• We have installed processes to monitor and detect any breach of security
• The data that is transferred from our customers’ office to our office is encrypted to ensure that none of the data is deciphered
• We check all our systems to ensure that they meet the required security agreements
• All the external drives have been disabled in our systems
• We have security personal on a 24x7x365 days basis at all our offices
• Our employees are banned from bringing laptops, PDAs and electronic devises into our premises

8. Can you tell me more about your pricing structure?

By outsourcing data management services to India, you can save more than 60% on your operating costs. If you are interested in outsourcing to O2I, we will decide on a price structure that is based on the following factors:

• The term of the contract
• The complexity of the project
• The technology used
• The required skill level of agents

9. Do you follow quality assurance processes?

Yes. We follow stringent quality assurance processes to ensure that we provide our customers with accurate services. Read more about the quality assurance processes at Outsource2india.

10. Do you offer data management services in Spanish?

Yes. We offer Spanish data entry services and Spanish translation services.

11. What about your turnaround time?

We offer all our data management services within a fast turnaround time.

12. Do you use the latest in infrastructure?

Yes. At outsource2india, we use the latest in technology and infrastructure. Read more about the infrastructure at Outsource2india.

13. What are the benefits of outsourcing data management services to Outsource2india?

When you outsource data management services to Outsource2india, you can benefit from the following advantages.

• Trained and experienced workforce
• Accurate services
• Free trial offer
• Quick turnaround time
• Cost-competitive prices
• Security, privacy & confidentiality
• Stringent quality assurance processes