Outsource2india’s document management outsourcing process is briefly explained through the following steps:

• Client sends scanned documents/hard copies of the documents through DVDs, mail, or courier. The client can also upload scanned documents to our secure FTP site.
  
• The project is assigned to the designated Project Manger who reviews, arranges and verifies the information with the EDM administrator who allocates the work and monitors it strictly.
  
• The different sections are then assigned to the designated Team Leads through an established workflow process to avoid collision and duplicates.
  
• The Team leads pass on the information to their respective team members through a process established by the EDM. Each team is made up of agents and quality leads (5:1).
  
• The first round of quality check is done at this level simultaneously as the data is being entered. This is the proofreading stage. Errors are identified and corrected.
  
• The proofed/highlighted documents are sent to the second level of Quality heads. This stage is called the Quality Assurance stage where the documents are verified and checked. This is an important stage and it verifies the process followed in the first level. The processes are mapped and defined once again if errors are still identified in this level.
  
• After this stage, the documents are re-issued to the agents.
  
• Once the marked documents have been re-entered, a final Quality Check is done to ensure accuracy.
  
• The work is checked for completeness and clarity and mapped with the deliverables received by the client. This stage is closely monitored by the project manager who gives the green signal. This stage ensures close to 100% accuracy levels.
  
• The final documents are delivered to the client.